Melbourne, Australia, Nov 21, 2018 -- IComm Australia Pty Ltd, a consultancy of integrated unified communications, announced a new reseller partnership with Premier Technologies Pty Ltd, the vendor of Premier Contact Point, a cloud customer contact solution. This partnership enables IComm to help its clients grow revenues and improve customer experience.
"At IComm, we’re passionate about helping our clients communicate better. We’re delighted to have the opportunity to resell Premier Contact Point, a class-leading cloud customer contact solution," said IComm Managing Director Rob Dell. "Premier Contact Point is a brilliant offering that fits seamlessly into our comprehensive and versatile portfolio of solutions. It will help our clients differentiate on customer experience, and is a perfect fit for us in our aim to help clients bring communications to life.".
"We are especially proud to be associated with a world class Microsoft partner. IComm is well known in the market for its specialist skills in Skype for Business and Office 365. Premier Contact Point can further assist IComm’s clients to cost-effectively access the same or better tools than the larger players. These tools, which work with any telephony or unified communications system, will enable business customers to improve the experience they deliver to their customers by phone, email, SMS and web chat." said Sol Rabinowicz, Premier’s CEO.
Posted by Veronica Silva Cusi, news correspondent
About Premier Technologies Pty Ltd:
Premier Contact Point helps you deliver customer experience with our multi-channel, cloud customer contact solution. For over 30 years, Premier Contact Point has provided thought leadership and real value to customers through a focus on the automation and delivery of customer interactions. Over that time, we have built our place as a market provider in cloud-based customer contact technologies in Australia and New Zealand
Published: Friday, November 23, 2018
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