Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

News : ID R&D Releases IDVoice v2.11 for High Accuracy on a Small Footprint

#contactcenterworld, @id_rnd

New York, NY, USA, Jan. 27, 2020 -- ID R&D, the biometric solutions provider offering AI-based voice, behavioral, and anti-spoofing user authentication capabilities, announced the newest release of its voice biometric solution, IDVoiceTM version 2.11. This release delivers a breakthrough in voice biometric optimization with an AI-based SDK of under 1MB, enabling voice biometrics to be implemented on the edge - from chips to IoT devices - for a new era of security and personalization in the voice-enabled UX.

IDVoice, ID R&D’s industry-leading core voice biometric engine, delivers fast, frictionless, and secure voice-based authentication for a range of use cases including mobile and web-based applications, chatbots, IoT devices, call centers, and physical access systems. With the newly reduced footprint, voice biometrics can be embedded in everyday consumer devices like home automation systems and smart TVs.

The newest release of IDVoice includes a number of key performance improvements including:

Higher accuracy and speed through modified x-vector algorithms: ID R&D’s unique modified x-vector approach differs from those using traditional i-vector by delivering faster and more accurate results when matching voice samples. IDVoice v2.11 builds on the company’s previous x-vector approach to deliver even lower error rates, which led to the company finishing the 2019 NIST Speaker Recognition Evaluation Challenge with exceptionally strong results.

Reduced footprint for wider deployment: ID R&D’s x-vector approach has also enabled the company to decrease the size of its biometric engine from 40MB to less than 1MB. Now IoT application developers and device manufacturers can integrate voice biometrics into smaller and less powerful devices which was previously impossible due to memory and processor limitations.

Deployment flexibility: IDVoice v2.11 is available in a number of special fusion versions that can be optimized for specific use cases and hardware, from small IoT devices with limited computational power and memory to large call centers.

IDVoice v2.11 is currently being deployed in various real-world situations, including a mobile banking app, call center fraud detector, and real-time passive call center authentication solution.

IDVoice, built on ID R&D’s biometric engine architecture, is designed to be independent of channel, language, age variance, as well as to be highly resilient to environmental noise. IDVoice includes diarization that detects and separates multiple voices for accurate authentication in audio streams with more than one person.

To enable faster adoption and integration by enterprise developers, IDVoice includes wrappers in C++, Python and Java, and ships as a Docker image for flexible cloud deployments. IDVoice supports iOS, Android, Linux, and Windows, making it suitable for mobile devices, servers, private clouds, and embedded IoT architectures. It is available for both text-dependent and text-independent applications.

"With rising customer demand for conversational interfaces, ID R&D is committed to improving deployment, performance, and the user experience, no matter the channel or application," said ID R&D Chief Science Officer, Konstantin Simonchik. "With IDVoice v2.11, developers can offer advanced voice biometric authentication on even the smallest device, opening up a whole new world of possibilities for securing the connected world."

In addition to IDVoice, ID R&D offers a suite of technologies and products, including face and behavioral biometric authentication and voice and face anti-spoofing.

Posted by Veronica Silva Cusi, news correspondent

About ID R&D:
Company LogoID R&D is an award-winning provider of multimodal biometric security solutions. Based in New York, NY, ID R&D combines science-driven technological capabilities with leading research and development to deliver seamless authentication experiences. ID R&D’s solutions are available for easy integration with mobile, web, and IoT applications, as well as in smart speakers, set-top boxes, and other IoT devices. Learn more about ID R&D’s voice and face biometrics, voice and face biometric anti-spoofing, multimodal biometrics, and audio event detection
Company RSS Feed   Company Twitter   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Customer Feedback

Read today's tip or listen to it on podcast.

Published: Wednesday, January 29, 2020

Printer Friendly Version Printer friendly version

2021 Buyers Guide Payment Services


Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.


CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)


Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.



About us - in 60 seconds!

Submit Event

Upcoming Events

The place where the world's best meet and share their best practices!

A place for professionals to learn the latest and greatest strategies and ideas and to connect with the elite in the industry. 

This is the highest rated industry event with ... Read More...

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =