News : IDC MarketScape Recognizes HCL as a Leader

#contactcenterworld, @hcltech
Noida, India, June 1, 2016 -- HCL Technologies (HCL), a global IT services company, has been recognized as a Leader for Worldwide Big Data Consulting and Systems Integration Services by IDC Marketscape in its report, "IDC MarketScape: Worldwide Big Data Consulting and Systems Integration Services". According to the report, buyers rate HCL highly for helping achieve desired business outcomes, handling changes in project scope, and offering flexible pricing models.
The report evaluated 13 Big Data C&SI services providers with broad portfolios spanning IDC's research coverage and mapped them against characteristics of each firm — as opposed to size or breadth of services. This evaluation is based on a comprehensive framework and set of parameters expected to be most conducive to success in providing Big Data C&SI services in both the short term and the long term. A significant component of this evaluation is the perception of Big Data C&SI services buyers, related to both key characteristics as well as capabilities of these providers. IDC MarketScape’s criteria selection and weightings, represent well–researched IDC judgments about the market and vendors through structured discussions, surveys and interviews with market leaders, participant service providers and end users.
2018 Top Ranking Performers Present:

CONTACT CENTER & CUSTOMER ENGAGEMENT
BEST PRACTICES
BERLIN - ORLANDO - MACAO
FIND OUT MORE!"HCL showcases great ability to understand clients’ pain points and recommend and build suitable big data solutions to help achieve the desired business goals for its customers," said Ali Zaidi, Research Director for IT Consulting and Systems Integration Services at IDC.
#contactcenterworld, @hcltech
Posted by Veronica Silva Cusi, news correspondent
Source: HCL Technologies
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About HCL:HCL Enterprise is a 32-year-old Global Technology and IT enterprise, with operations spanning 23 countries. The 3-decade-old enterprise, founded in 1976, is one of India's original IT garage startups. Its range of offerings spans Product Engineering, Custom & Package Applications, Business Process Outsourcing, IT Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products. HCL Enterprise comprises two companies listed in India, namely HCL Infosystems and HCL Technologies. HCL Infosystems deals with hardware, system integration, network and ICT distribution, solely for the Indian market.
HCL Technologies on the other hand, focuses on Transformational Outsourcing, working with clients in areas that impact and re-define the core of their business. The company leverages an extensive global offshore infrastructure and its global network of offices in 23 countries to deliver solutions across select verticals.
Published: Thursday, June 2, 2016
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