News : Identity Theft Resource Center Launches 24/7 Victim Assistance
Scottsdale, AZ, Dec 11, 2014 -- The Identity Theft Resource Center (ITRC), a nonprofit organization dedicated to the understanding of identity theft and related issues since 1999, announces that its call center will now be available to help victims toll-free, 24 hours a day, seven days a week. The round-the-clock assistance is supported by IDT911™ (IDentity Theft 911(R)), a provider in data risk management, breach response, resolution and education services. Through this partnership, consumers calling into ITRC after normal business hours and on weekends will be seamlessly transferred to IDT911’s fraud center for assistance by one of their fraud specialists.
"Since its inception, ITRC’s mission has been to provide case mitigation services to identity theft victims nationwide. During the past 15 years, the ITRC Call Center advisors have assisted tens of thousands of victims facing a wide range of identity theft issues," said Eva Velasquez, ITRC President and CEO. "Now, through the generous support from IDT911, victims and consumers can receive top tier fraud resolution assistance at any time of day or night, as well as on weekends, whenever they discover an identity theft crime has taken place," Velasquez continued.
For the 14th year in a row, identity theft is the number one consumer complaint, according to the Federal Trade Commission’s Consumer Sentinel report. If consumers have a question about how to proactively protect their identity, think they may be a victim of identity theft, or have an actual identity theft occurrence, ITRC and IDT911 experts are standing by to assist.
Posted by Veronica Silva Cusi, news correspondent
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About Identity Theft Resource Center (ITRC):
The Identity Theft Resource Center (ITRC) is a nationally recognized non-profit organization established to support victims of identity theft in resolving their cases, and to broaden public education and awareness in the understanding of identity theft. It is the on-going mission of the ITRC to assist victims, educate consumers, research identity theft and increase public and corporate awareness about this problem.
Published: Friday, December 12, 2014