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News : IMImobile to Acquire 3Cinteractive

#contactcenterworld, @imimobile

London, United Kingdom and Boca Raton, Florida, 24th July 2019 -- Global communications software provider IMImobile PLC, announced that it has conditionally agreed to acquire 3Cinteractive Corp (3C) a private US, cloud-based mobile customer engagement platform company. This will see IMImobile acquiring complementary product capabilities and a new blue-chip customer base in North America.

"We are delighted to announce the acquisition of 3Cinteractive and look forward to bringing our technology platform and automation capabilities to more clients in North America and enhancing our RCS deployment capabilities globally," commented Jay Patel, Group Chief Executive of IMImobile.

3Cinteractive provides a number of mobile engagement capabilities to enterprises, including mobile messaging, mobile coupons, mobile wallet, mobile web, and more. 3Cinteractive is a provider in the Rich Communications Services (RCS) Business Messaging market in North America.

"3Cinteractive adds impressive experience in dealing directly with the most sophisticated consumer-oriented brands, while working closely with the mobile operators in the US on RCS and more. Together we will be ideally positioned to serve the needs of the entire enterprise communications ecosystem with RCS and the IMImobile enterprise CPaaS offering," commented Bruce Bales, North American Chief Executive of IMImobile.

John Duffy, Founder and Chief Executive Officer at 3Cinteractive, commented, "We believe RCS is the next evolution of mobile messaging, enabling enterprises to deliver rich customer experiences to today’s digitally engaged consumers. IMImobile and 3Cinteractive share the same vision and core values, so we are excited to be joining the IMImobile Group to move faster and on a global scale to address this rapidly growing and exciting market."

#contactcenterworld, @imimobile


About IMImobile:
Company LogoIMImobile is a cloud communications software and solutions provider that enables companies to harness mobile and digital technologies to better communicate and engage with their customers. Organisations that trust us to deliver smarter digital customer engagement solutions include Vodafone Group, O2, Telefonica, Aircel, Airtel, EE, AT
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Today's Tip of the Day - Customer Satisfaction

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Published: Thursday, July 25, 2019

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