News : IMP Customer Care Becomes Blue Ocean Contact Centers
Halifax, Nova Scotia, Canada, May 17, 2016 -- IMP Customer Care, a bilingual outsourced contact center with roots in Bathurst, is transitioning to the Blue Ocean Contact Centers brand. The brand name change is part of a strategic initiative by IMP Group to grow all of their customer service operations through the strength of the Blue Ocean brand, acquired in 2015, while leveraging the experience and attributes of the Bathurst Customer Care team to support that growth. As has been the case for more than 15 years, the IMP Group, through Blue Ocean, is committed to the Bathurst community and looks forward to celebrating growth and success for many years to come.
The transition will be seamless as the leadership and customer care team will remain in place under the Blue Ocean brand. Existing IMP Customer Care clients will continue to receive the service they have come to expect from the Bathurst team, but with greater resources and an expanded infrastructure to serve their customers.
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"Blue Ocean has a track record of growth and the Bathurst operations are central to our continued growth plans for the future. Adding their capabilities to Blue Ocean’s will help us add to the roster of high profile brands we represent," says Andrew O’Brien, President and COO of Blue Ocean.
Bathurst job seekers looking to submit applications to Blue Ocean Contact Centers can drop off a résumé at the Bathurst office.
Posted by Veronica Silva Cusi, news correspondent
Source: Blue Ocean
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We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection of your brand promise, even in high-pressure, complex customer service scenarios.
Published: Wednesday, May 18, 2016
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