News : IMP Group Acquires Blue Ocean Contact Centers
Halifax, Nova Scotia, Canada, April 30, 2015 -- IMP Group Limited (IMP) of Halifax, Nova Scotia, has acquired Blue Ocean Contact Centers.
Blue Ocean employs more than 600 employees and is headquartered in Halifax, Nova Scotia. It provides customer service solutions in partnership with companies who are providers in technology, travel, retail, grocery, wellness, tourism and automotive industries.
Stephen Plummer, IMP Group President and Chief Executive Officer, said, "The acquisition of Blue Ocean, whose business model and management philosophy are very much aligned with those of IMP, will be a great enhancement to the customer contact center segment of our Information Services Division."
Posted by Veronica Silva Cusi, news correspondent
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About Blue Ocean Contact Centers:
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection of your brand promise, even in high-pressure, complex customer service scenarios.
Published: Friday, May 1, 2015