News : IMP Group Acquires Blue Ocean Contact Centers
Halifax, Nova Scotia, Canada, April 30, 2015 -- IMP Group Limited (IMP) of Halifax, Nova Scotia, has acquired Blue Ocean Contact Centers.
Blue Ocean employs more than 600 employees and is headquartered in Halifax, Nova Scotia. It provides customer service solutions in partnership with companies who are providers in technology, travel, retail, grocery, wellness, tourism and automotive industries.
Stephen Plummer, IMP Group President and Chief Executive Officer, said, "The acquisition of Blue Ocean, whose business model and management philosophy are very much aligned with those of IMP, will be a great enhancement to the customer contact center segment of our Information Services Division."
Posted by Veronica Silva Cusi, news correspondent
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About Blue Ocean Contact Centers:
At Blue Ocean Contact Centers, we’re at the front lines of customer service. We know we play a key role in building brand loyalty for your organization, and we recognize how essential it is to deliver truly comprehensive customer support across all channels. If you need customized, high-quality customer experience solutions for mission-critical customers, you’re in the right place. We have an unwavering commitment to seamless customer service and efficient resolution. At Blue Ocean Contact Centers, our agents become your agents.
Published: Friday, May 1, 2015