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News : Imply Welcomes Pranav Parekh as Chief Customer Officer for Customer-Centric Transformation

#contactcenterworld

Burlingame, CA, USA, Oct 17, 2023 - Imply, the company founded by the original creators of Apache Druid, announced that Pranav Parekh has been named its new Chief Customer Officer, a strategic move aimed at enhancing customer experience and elevating Imply's commitment to delivering value to its customers. Parekh will take charge of sales engineering, solution architects, customer success and support, leading an initiative to drive customer-centric innovation and solidify Imply as the industry leader in real-time data analytics.

In this pivotal role as Chief Customer Officer, Parekh will be responsible for reshaping the customer journey, optimizing product and service offerings, and nurturing lasting relationships with Imply’s valued customers. His dedication to enhancing customer experiences aligns perfectly with Imply's commitment to delivering solutions and customer service.

Parekh brings a wealth of experience to his new role at Imply. His career spans more than 25 years, encompassing leadership roles in product management, software development, consulting, sales engineering and customer success at companies including Google, Oracle, BEA Systems, Apigee, DataStax and Akana. Notably, he was a key part of the go-to-market leadership team during Apigee's successful journey to going public in 2015 and its subsequent acquisition by Google in 2016. Most recently, he led the global field engineering team at DataStax.

"I am absolutely thrilled and truly honored to join Imply as the Chief Customer Officer," said Parekh. "It is a remarkable organization with a strong commitment to delivering cutting-edge solutions and unparalleled customer experiences. I'm inspired by Imply's visionary founders, the exceptional leadership team, the vibrant company culture and our valued customers. I look forward to working closely with our customers and partners to ensure their success and further strengthen Imply's position as the industry leader in real-time data analytics."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Imply:
At Imply, we are on a mission to help developers become the new heroes of analytics. Imply’s cloud-native offering delivers the complete developer experience for Apache Druid, a real-time analytics database that delivers sub-second queries on streaming and batch data at scale and under load. Founded by Druid’s original creators, Imply adds to the speed and scale of the database with a commercial distribution, flexible cloud deployments, and committer-driven expertise.
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