Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
News : Improved Power Will Improve Telecoms Services, Says Huawei
Sept. 5, 2014 -- Chinese telecoms equipment vendor Huawei Technologies Limited has blamed erratic power supply from the national grid for the poor telecoms services in the country, arguing that as the power situation in the country improves with privatization of the sector, things will get better.
Managing Director (Nigeria) of the firm, Mr Pang Jimin said as telecoms equipment vendor with network optimisation agreements with operators, the recurrent issue of poor quality of service (QoS) has nothing to do with equipment but more of the challenges the nation is facing with the power sector.
Jimin said insinuations that Chinese firms were in the habit of manufacturing substandard equipment and shipping them to Nigeria and other third world countries were misleading.
"I think one of the major issues is that you cannot compare this country with China or Europe, is power. In China, there is no power failure. Here there is always power failure and you know when one base transmission station (BTS) goes off, service quality will go down," he said.
According to him, its range of mobile phones and other products are manufactured with no region or continent in mind, insisting that Huawei, as a global brand does not collude with unscrupulous elements to mass-produce substandard products and ship to the local market for gains.
Speaking about its footprints in the country, Jimiin said it is the only firm that has domiciled its Network Operating Centre (NOC) in the country, adding that others prefer to have theirs offshore. He said: "We have our NOC in this country to give back end support to users of our technology. We are the only technology firm that has NOC in this country; others have in Dubai or Egypt. We believe Nigeria deserves something in-house; something that will be manned by the Nigerian people here. "We have a very big screen in the NOC which helps us to monitor the performance of the network; we have a big demonstration office in Lagos where we come out with many solutions which we allow our customers to see. Others take customers to Europe or America for them to see. We also do software design and invest heavily in research and development.
He said the firm signed an agreement with the Ministry of Communications Technology to build a basal national ICT infrastructure backbone (NICTIB) for Galaxy Backbone which is aimed at allowing the government to attain higher level of management, accountability and efficiency and move closer to attaining the Vision 20:2020.
He added that it was chosen by the Nigerian Communications Commission (NCC) to build the national emergency call centre (ECC) which covers all the states and allow people across the country access emergency response via the use of a unified mobile number.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Where Is The Problem?
More Editorial From Huawei Technologies Co. Ltd.
About Huawei Technologies Co. Ltd.:
Huawei is a leading global information and communications technology (ICT) solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end advantages in telecom networks, devices and cloud computing. We are committed to creating maximum value for telecom operators, enterprises and consumers by providing competitive solutions and services. Our products and solutions have been deployed in over 140 countries, serving more than one third of the world's population.
Published: Monday, September 8, 2014