News : Incom and CNS Join Forces
Newcastle upon Tyne, Tyne and Wear, UK, July 6, 2015 -- Business communication solutions provider Incom Business Systems (Incom) and Complete Network Services (CNS) have joined forces to create a communications business with an enhanced nationwide presence across the private and public sectors.
The integrated business has grown its geographical reach, with 5 offices offering extensive nationwide coverage. Employing a team approaching 100, the firm has ambitious plans for growth, due to strong market conditions, excellent current trading and the increasing demand for Unified Communications (UC) and advanced Contact Centre solutions that incorporate multimedia, social media capabilities and workforce optimisation.
The venture sees Incom and CNS lead the way in the delivery of bespoke solutions for ShoreTel and Mitel platforms. Retaining the strength of both brands, the group will continue to invest heavily in the recruitment of high calibre individuals who are passionate about solutions-based communications that drive operational efficiencies and cost savings.
David Hughes, Managing Director of Incom Business Systems, comments, "By joining forces with CNS, we can build on our success with enhanced professional expertise, proven best practices and an extremely strong leadership team that will help us to continue to deliver operational and service excellence."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - 5 More Ways To Start Motivating Agents Today!
About Incom Business Systems Ltd:
Incom Business Systems designs business communications solutions that enable people to collaborate and work more effectively.
About Complete Network Services:
Complete Network Services is an IP Telephony specialist providing fault resolution services to medium and large enterprise businesses across the UK.
Published: Tuesday, July 7, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ...
Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...