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News : Incom and CNS Join Forces

#contactcenterworld, @weareincom
Newcastle upon Tyne, Tyne and Wear, UK, July 6, 2015 -- Business communication solutions provider Incom Business Systems (Incom) and Complete Network Services (CNS) have joined forces to create a communications business with an enhanced nationwide presence across the private and public sectors.

The integrated business has grown its geographical reach, with 5 offices offering extensive nationwide coverage. Employing a team approaching 100, the firm has ambitious plans for growth, due to strong market conditions, excellent current trading and the increasing demand for Unified Communications (UC) and advanced Contact Centre solutions that incorporate multimedia, social media capabilities and workforce optimisation.

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The venture sees Incom and CNS lead the way in the delivery of bespoke solutions for ShoreTel and Mitel platforms. Retaining the strength of both brands, the group will continue to invest heavily in the recruitment of high calibre individuals who are passionate about solutions-based communications that drive operational efficiencies and cost savings.

David Hughes, Managing Director of Incom Business Systems, comments, "By joining forces with CNS, we can build on our success with enhanced professional expertise, proven best practices and an extremely strong leadership team that will help us to continue to deliver operational and service excellence."

#contactcenterworld, @weareincom

Posted by Veronica Silva Cusi, news correspondent
Source: https://bdaily.co.uk

Today's Tip of the Day - The 3 L’s

Read today's tip or listen to it on podcast.

Related Editorial

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  • UK Power Networks Launches New App Created by Tangent
  • Avaya Confirms Sabio CX Leadership with Award of First Full Avaya Oceana Accreditation
  • ShopDirect Set to Use AI to Detect Fraud on Phone Calls
  • OPET Awarded for Best Practices in the Turkish Fuel Retail Industry

More Editorial From Incom Business Systems Ltd

  • Incom-CNS Supports Children In Need 2017!

About Incom Business Systems Ltd:
Incom Business Systems designs business communications solutions that enable people to collaborate and work more effectively.
       

About Complete Network Services:
Complete Network Services is an IP Telephony specialist providing fault resolution services to medium and large enterprise businesses across the UK.
 

Published: Tuesday, July 7, 2015

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