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News : inContact Appoints Randy Littleson as Chief Marketing Officer
Salt Lake City, UT, USA, Feb. 2, 2016 -- inContact (NASDAQ: SAAS), a provider of cloud contact center software and contact center agent optimization tools, announced the appointment of Randy Littleson as chief marketing officer. In this role, Littleson will be responsible for the direction, strategy and overall management of inContact's marketing efforts and report directly to inContact CEO, Paul Jarman.
Littleson has amassed over 25 years of executive-level marketing experience within the software industry, most recently with Flexera Software. During his time with Flexera, Littleson was a senior member of the executive team with global responsibility for marketing, product management and corporate development.
"I am thrilled to join inContact at this crucial time when the company is poised to take significant steps forward," said Littleson.
Littleson also brings a wide range of marketing experience in the enterprise software space. He has held executive level roles with product management and marketing responsibilities at Kinaxis, Interface Software, InstallShield Software, Spyglass, Inc., and Palindome. He holds an MBA from the Keller Graduate School of Management at DeVry University and a BS in Computer and Communication Sciences from the University of Michigan.
"We are excited to expand our talented executive team with the addition of Randy Littleson," noted Paul Jarman, CEO at inContact. "Randy brings a strong track record of software marketing success and proven leadership to create and implement innovative marketing strategies for software solutions."
Posted by Veronica Silva Cusi, news correspondent
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inContact, Inc. provides on-demand customer contact center platforms to approximately 650 contact centers across the globe. With its roots in telecommunications and network infrastructure, inContact is unique in its offering because it combines a powerful connectivity backbone with a world-class software platform. The inContact platform includes: a powerful Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), Interactive Voice Response (IVR) with speech recognition, an innovative online hiring solution, an eLearning application, workforce management functionality, and a customer feedback and survey solution.
Published: Wednesday, February 3, 2016