News : inContact Announces PCI Level 1 Certification
Salt Lake City, UT, USA, Sept. 1, 2015 -- inContact (NASDAQ: SAAS), a provider of cloud contact center software and contact center agent optimization tools, announces its cloud platform is now certified as compliant with Payment Card Industry (PCI) Data Security Standards (DSS) Level 1. With the recent addition of PCI DSS Level 1 compliance as a Service Provider to their previous portfolio of PCI DSS compliant solutions, inContact can now offer deployment in environments that cover a wide range of customer PCI DSS requirements. inContact offers the only single instance, multi-tenant contact center solution that is Level 1 compliant.
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"Certified compliance with the Payment Card Industry Data Security Standards means the inContact offering meets the most rigid requirements for securing customer data," said Paul Jarman, CEO of inContact. "Adding PCI Level 1 compliance is an important step in further advancing the security and reliability of our platform. Deployment in a PCI Level 1 compliant environment streamlines and simplifies the process of PCI certification for our customers. These superior security measures enable our clients to provide the highest level of data security and peace of mind to their customers."
Posted by Veronica Silva Cusi, news correspondent
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About NICE inContact:
NICE inContact is a cloud contact center software. NICE inContact CXone™ combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. NICE inContact’s DEVone developer program is the industry’s largest partner ecosystem, providing applications from partner companies on the CXexchange marketplace that are designed to integrate with CXone.NICE inContact is recognized as a market leader by Gartner, Ovum, IDC, Frost & Sullivan, and DMG.
Published: Wednesday, September 2, 2015
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