News : inContact Announces PCI Level 1 Certification
Salt Lake City, UT, USA, Sept. 1, 2015 -- inContact (NASDAQ: SAAS), a provider of cloud contact center software and contact center agent optimization tools, announces its cloud platform is now certified as compliant with Payment Card Industry (PCI) Data Security Standards (DSS) Level 1. With the recent addition of PCI DSS Level 1 compliance as a Service Provider to their previous portfolio of PCI DSS compliant solutions, inContact can now offer deployment in environments that cover a wide range of customer PCI DSS requirements. inContact offers the only single instance, multi-tenant contact center solution that is Level 1 compliant.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
"Certified compliance with the Payment Card Industry Data Security Standards means the inContact offering meets the most rigid requirements for securing customer data," said Paul Jarman, CEO of inContact. "Adding PCI Level 1 compliance is an important step in further advancing the security and reliability of our platform. Deployment in a PCI Level 1 compliant environment streamlines and simplifies the process of PCI certification for our customers. These superior security measures enable our clients to provide the highest level of data security and peace of mind to their customers."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Recruit By Phone
More Editorial From NICE inContact
About NICE inContact:
NICE inContact is a cloud contact center software. NICE inContact CXone™ combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. NICE inContact’s DEVone developer program is the industry’s largest partner ecosystem, providing applications from partner companies on the CXexchange marketplace that are designed to integrate with CXone.NICE inContact is recognized as a market leader by Gartner, Ovum, IDC, Frost & Sullivan, and DMG.
Published: Wednesday, September 2, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud...
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...
|Genex Infosys Limited|
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and...