News : inContact Welcomes New Chief Human Resource Officer
Salt Lake City, Feb 5, 2015 -- inContact (NASDAQ: SAAS), a provider of cloud contact center software and contact center agent optimization tools, announces Trent Savage joins the company as the new Chief Human Resource Officer.
Trent joins inContact from Amazon.com, where he led HR for the Americas Customer Service organization. In this role, he managed an organization of over a 150 HR professionals providing support across 8 domestic and international locations. Prior to Amazon, Trent worked at eBay as the Senior HR Director for Global Customer Services and at Procter & Gamble, where his most recent assignment was based in the Philippines HR for P&G's Asia Region Shared Services business. Trent is a graduate of Brigham Young University's undergraduate and MBA programs.
"We are pleased to welcome Trent Savage to our talented and seasoned executive team," said Paul Jarman, CEO at inContact. "Trent brings a great wealth of human resources experience in growing organizations, both in the U.S. and abroad. His strong track record in building high performance organizations that attract, develop and retain top talent for Fortune 500 companies will help us continue to leverage our people as our most valuable asset."
Posted by Veronica Silva Cusi, news correspondent
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inContact, Inc. provides on-demand customer contact center platforms to approximately 650 contact centers across the globe. With its roots in telecommunications and network infrastructure, inContact is unique in its offering because it combines a powerful connectivity backbone with a world-class software platform. The inContact platform includes: a powerful Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), Interactive Voice Response (IVR) with speech recognition, an innovative online hiring solution, an eLearning application, workforce management functionality, and a customer feedback and survey solution.
Published: Wednesday, February 11, 2015