#contactcenterworld, @getvymo, @forrester
Singapore, June 2, 2023 - Vymo has been recognized among notable vendors by Forrester, a research and advisory firm, in 'The Financial Services CRM Landscape, Q2 2023' report.
The financial services industry is increasingly considering deploying CRM solutions that are tailored to their specific needs. An industry-focused solution can impact top-line metrics such as improvement in sales productivity & number of deals closed per rep. But a one-size-fits-all approach of horizontal CRM systems falls short in customizing the user experience required for frontline agents and managers. As a result, many enterprise CRM deployments fail to yield the expected outcomes due to challenges with poor user adoption and change management.
"At the heart of any great customer experience are employees who engage with customers and prospects and ultimately win their business," says Yamini Bhat, CEO of Vymo. "We are proud to be recognized by Forrester as among the notable financial services CRM solutions providers. Our platform sees exceptionally high adoption rates, which are comparable even to apps such as Instagram and Slack. We continue to invest in understanding how market conditions are evolving so our clients are always ready to support their customer engagements."
#contactcenterworld, @getvymo, @forrester
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com
About Vymo:
Vymo is an Intelligent Personal Assistant for Sales teams. It is funded by Sequoia Capital and recognized by Gartner and CB Insights for Prescriptive Sales.
About Forrester:
Forrester Research is an independent technology and market research company that provides advice on existing and potential impact of technology, to its clients and the public.
Published: Monday, June 5, 2023
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