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News : Indian Army Starts Helpline Numbers in Disaster-hit Sikkim

#contactcenterworld

Gangtok, India, Oct 5, 2023 - The Indian Army has initiated three helpline numbers to assist families of individuals, including soldiers, reported missing following a devastating lake burst in Sikkim.

The incident, triggered by heavy rains and subsequent flash floods along the Teesta River, caused substantial destruction to homes and roads in the region.

The three helpline numbers started for families of the missing people are:

Army Helpline No for North Sikkim – 8750887741
Army Helpline for East Sikkim – 8756991895
Army Helpline for missing soldiers – 7588302011

The death toll currently stands at 18, with 102 people reportedly missing, according to the Sikkim government. Out of these, 22 are members of the Indian Army. Rescue operations are underway to locate the missing, with one soldier already rescued and reported to be in stable condition in hospital.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.indiatodayne.in


About ContactCenterWorld:
Company Logo# ContactCenterWorld ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999. www.contactcenterworld.com
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Today's Tip of the Day - Feasibility Of An IP Contact Center

Read today's tip or listen to it on podcast.

Published: Friday, October 6, 2023

Printer Friendly Version Printer friendly version

2024 Buyers Guide Speech Technology

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Daisee

Daisee
Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better.

Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-...
(read more)

3.) 
Eckoh

EckohASSIST
Advanced speech recognition and natural language expertise that routes callers by simply asking ‘how can I help you?’. It allows customers to use their own words to ask for what they want and steers them to the right place.

Menus are eliminated altogether and contact centres can use a single inbound telephone number.
 

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