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News : MeraJob.in Chooses Ameyo to Drive their Recruitment Center Operations
Gurgaon, India March 10, 2016 -- Ameyo, a provider in contact center technology and omnichannel customer experience, announced that MeraJob.in, a Job Matching Portal has significantly expanded Ameyo deployment at their facilities, to empower their Recruitment Center.
Their recruitment model is channelled through both online and offline process. The inhouse Recruitment Center built on Ameyo platform has been an important enabler for Pre-Screening and matching candidates to jobs by skills, preferences, location and behaviour.
Prior to Ameyo implementation, MeraJob was facing issues in fetching extensive reports and pervasive decision-making. They were unable to integrate information between different business applications leading to lack of knowledge about the inbound and outbound queries. The need for seamless operations in the recruitment center, led them to search for a customized and efficient solution. Leveraging the technology offered by Ameyo, the company now ensures a strong two-way communication between recruiter and candidates.
"Our experience with Drishti has been very satisfactory. Interaction with Drishti has been primarily through Magus Customer Dialog, who have partnered us from inception in the Recruitment Centre deployment. Ameyo has been extremely prompt in addressing our requirements and customization," says Pallav Sinha, Founder & CEO, Mera Job India Pvt Ltd.
Laura Collins, Editorial Management
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Ameyo is an IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels.
Published: Tuesday, March 15, 2016