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News : Indonesia Says Selamat Datang to Aussie ipSCAPE
Jakarta, Indonesia, July 12, 2016 -- Aussie cloud contact centre provider ipSCAPE has eSCAPED to Indonesia, announcing a strategic partnership with telkomtelstra to power its omnichannel cloud contact centre solutions there.
ipSCAPE has partnered with telkomtelstra, a joint venture between PT. Telekomunikasi Indonesia and Telstra Corporation, to add its managed cloud contact centre solution to its offerings.
Executive chairman John Palfreyman said the partnership forms a key part of its channel strategy, which will enable it to grow and engage new and emerging markets.
"ipSCAPE is very proud to partner with telkomtelstra to provide industry-leading omnichannel technology that will power telkomtelstra’s new cloud contact centre solution. The ipSCAPE platform also provides a managed service option that can support customers’ unique configuration and customisation needs," he added.
Posted by Veronica Silva Cusi, news correspondent
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Built from the ground up in Australia, IPscape's award-winning hosted call centre and customer contact solutions benefit from over 50 years first-hand call centre experience and the latest voice and data technologies. IPscape's SaaS approach is simple, clever and fast so clients can concentrate on customer service delivery not the infrastructure.
Published: Wednesday, July 13, 2016