News : Indonesia Says Selamat Datang to Aussie ipSCAPE
Jakarta, Indonesia, July 12, 2016 -- Aussie cloud contact centre provider ipSCAPE has eSCAPED to Indonesia, announcing a strategic partnership with telkomtelstra to power its omnichannel cloud contact centre solutions there.
ipSCAPE has partnered with telkomtelstra, a joint venture between PT. Telekomunikasi Indonesia and Telstra Corporation, to add its managed cloud contact centre solution to its offerings.
Executive chairman John Palfreyman said the partnership forms a key part of its channel strategy, which will enable it to grow and engage new and emerging markets.
"ipSCAPE is very proud to partner with telkomtelstra to provide industry-leading omnichannel technology that will power telkomtelstra’s new cloud contact centre solution. The ipSCAPE platform also provides a managed service option that can support customers’ unique configuration and customisation needs," he added.
Posted by Veronica Silva Cusi, news correspondent
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Built from the ground up in Australia, IPscape's award-winning hosted call centre and customer contact solutions benefit from over 50 years first-hand call centre experience and the latest voice and data technologies. IPscape's SaaS approach is simple, clever and fast so clients can concentrate on customer service delivery not the infrastructure.
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