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News : Indosoft Announces Upcoming Release of Contact Software Suite
Fredericton, NB, Canada, Jan 29, 2016 -- Indosoft announces the upcoming release of its software, integrating Unified Communications (UC) and Customer Relationship Management (CRM). Indosoft is the developer of the call center software Q-Suite. The new release will be available March 31, 2016.
This software offers full integration with web chat, SMS, and email. Users will be able to switch from taking a phone call to handling web chat, email, or text. It offers an on-the-go interface that allows users to keep their session from one device to the next.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Customer Expectations
More Editorial From Indosoft
Indosoft Inc. is a global provider of call center software for Asterisk. It has been providing call center solutions to medium and large contact centers around the world for over nine years. It also licenses its ACD for Asterisk with .NET and socket library to enterprises utilizing Asterisk in their product line. Indosoft has been making available Q-Suite ACD for private label contact center technology solutions.
Published: Monday, February 1, 2016