News : Indosoft Extends Q-Suite Integration with KamailioBy PR Rocket
Fredericton, NB, Canada, Jan 20, 2015 -- Indosoft Inc. announces that it will be adding additional Kamailio integration into its Q-Suite call center software suite. Kamailio, previously known as OpenSER, is SIP server softwarewith a wide variety of features. Integrating Q-Suite with Kamailio will allow Indosoft to offer additional load balancing and capacity options to its clients using Asterisk-based Automated Call Distribution (ACD).
Past use of Kamailio in the Q-Suite has focused primarily on SIP packet capture, logging sessions and using the data for reporting. Indosoft’s current integration efforts focus on applying load balancing and aggregation features of Kamailio to their call center software.
Posted by Veronica Silva Cusi, news correspondent
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Indosoft Inc. is a global provider of call center software for Asterisk. It has been providing call center solutions to medium and large contact centers around the world for over nine years. It also licenses its ACD for Asterisk with .NET and socket library to enterprises utilizing Asterisk in their product line. Indosoft has been making available Q-Suite ACD for private label contact center technology solutions.
Published: Thursday, January 22, 2015