News : Indosoft Extends Q-Suite Integration with KamailioBy PR Rocket
Fredericton, NB, Canada, Jan 20, 2015 -- Indosoft Inc. announces that it will be adding additional Kamailio integration into its Q-Suite call center software suite. Kamailio, previously known as OpenSER, is SIP server softwarewith a wide variety of features. Integrating Q-Suite with Kamailio will allow Indosoft to offer additional load balancing and capacity options to its clients using Asterisk-based Automated Call Distribution (ACD).
Past use of Kamailio in the Q-Suite has focused primarily on SIP packet capture, logging sessions and using the data for reporting. Indosoft’s current integration efforts focus on applying load balancing and aggregation features of Kamailio to their call center software.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Maintaining Customer Notes
More Editorial From Indosoft
Indosoft Inc. is a global provider of call center software for Asterisk. It has been providing call center solutions to medium and large contact centers around the world for over nine years. It also licenses its ACD for Asterisk with .NET and socket library to enterprises utilizing Asterisk in their product line. Indosoft has been making available Q-Suite ACD for private label contact center technology solutions.
Published: Thursday, January 22, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any locati...
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...