#contactcenterworld, @inflowcomm, @PeakView_Comm
Portland OR, USA, March, 2021 -- Inflow Communications, a provider of strategic advisory, consulting, and managed services for contact center and unified communications technologies, announced that they have combined with PeakView. The partnership accelerates Inflow’s expansion of advisory and technical services for contact center and unified communications technologies.
Based in Denver, Colorado, PeakView is a Cloud adoption consulting firm, with a core focus on Cloud Contact Center technology and solutions.
Inflow’s founder and CEO, Travis Dillard, said "PeakView and Inflow are well-aligned in market focus, company cultures, experience, and our approaches to working with customers and partners. PeakView’s contact center consulting depth and enterprise experience combined with Inflow’s sales, marketing, and services offerings will allow us to expand our reach to more organizations. Ultimately, we’re excited to bring our collective customers a wider breadth of contact center and unified communications offerings, and more resources to help organizations in their communications and customer interaction technology initiatives."
Ken Smith, CEO and co-founder of PeakView stated, "Inflow’s culture, people, and services provided a natural fit for PeakView – their capabilities complement ours in a way that enhances and expands our capacity to serve our clients. The suite of offerings in the combined company is unparalleled in the cloud services industry. Our focus has always been one of providing the highest caliber of service and support to our clients, and this merger allows us to more comprehensively meet their evolving needs."
#contactcenterworld, @inflowcomm, @PeakView_Comm
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com
About Inflow Communications:
Inflow Communications, a global leader in providing ShoreTel and Contact Center solutions, is also a pioneering institution and an authority in the field of contact center communication that provides webinars, white papers and other resources to businesses worldwide. Inflow has offices in Los Angeles, San Jose, Dallas, Seattle and Portland, Ore.. Inflow is a ShoreTel Platinum partner, making the company a national leader in ShoreTel integration and support services.
About PeakView Communications:
PeakView works in partnership with clients’ sponsoring executives and their IT, Customer Experience, Procurement, and Finance teams to clearly define goals and create the project roadmap. Its mission is to ensure that clients are competently represented through the process of requirements due diligence, technology selection, contracting and pricing negotiation, all the way to a successful implementation and ongoing life-cycle management.
Published: Thursday, March 18, 2021
2.) | Daisee Daisee Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better. Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall