#contactcenterworld, @infobip, @peerlessnetwork

Jersey City, NJ, USA, Nov 3, 2021 -- Infobip Group, a global cloud communications platform company for customer engagement, and provider in CPaaS solutions, has announced that it has entered into a definitive agreement with global VoIP provider Peerless Network, marking Infobip’s fourth acquisition in under a year. The transaction is expected to complete upon receipt of regulatory approvals in 2022 and will be financed with a combination of Infobip shares and cash. Peerless Network management will roll parts of its holdings into Infobip.

The deal extends Infobip’s voice presence in the US and makes its suite of CPaaS products available to Peerless customers. Launched in 2008, the Peerless Network portfolio delivers a robust suite voice, UCaaS, SIP Trunking, Messaging, APIs, MS Teams integration, and other collaboration products and services. 

Silvio Kutic, CEO of Infobip said: "Today’s announcement accelerates our international growth strategy by several years. Financially, strategically, and operationally, this is very positive. The acquisition enables Infobip to continue to grow its business in the US, in sync with Peerless Network’s strategy. Our current and future customers will benefit from access to the most comprehensive suite of SaaS enabled CPaaS software available in the market on one single platform for an end-to-end customer experience. Further, Peerless will substantially strengthen voice proposition for the Infobip CPaaS offering. Together we will offer a truly global network with local teams to serve businesses and people around the world, focused on delivering unbeatable customer experiences at scale. We’re thrilled to welcome this groundbreaking team to Infobip and congratulate them on their tremendous performance."

John Barnicle, Peerless Network’s CEO: "We’re thrilled about the immense opportunity this combination unlocks, enabling us to expand services, capabilities and offer scale to our customers. Combining or leading voice offering with Infobip’s global messaging capabilities truly prepares us for leadership in the rapidly developing market for cloud communications. This acquisition will, among other things, enable Peerless Network to comprehensively support its customers with their international needs outside of US."

#contactcenterworld, @infobip, @peerlessnetwork

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com