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News : Infobip to Deploy Region-Locked EU Data Centre

#contactcenterworld, @infobip

Vodnjan, Croatia, February 22, 2023 - Global cloud communications platform Infobip will offer customers a separate EU region-locked data centre from 3 April 2023. With this EU region-locked data centre Infobip will be able to support and empower its customers in complying with the EU data transfer requirements imposed by the Schrems II judgment when using Infobip products and services.

In the immediate aftermath of the Schrems II judgment, Infobip made significant efforts to provide its customers not only with storage and processing of data in the EU data centre, but also to ensure the overall customer support from inside the EU and adequate countries, i.e. that any access to personal data processed on behalf of customers on Infobip platform is possible only from the EU and countries recognized by the European Commission (EC) as countries with adequate level of data protection.

Aurora Volarevic, VP Corporate Affairs at Infobip, said: "Infobip always strives to support its customers in their compliance with applicable personal data protection laws and is devoted to designing its products and services to meet customers’ evolving security and privacy-related needs and expectations. Also, we are aware that data localization requirements are increasing globally as well as the challenges that customers face regarding the personal data transfer restrictions. Thus, data localization planning is part of our business strategy and one of the priorities in designing our products and services.

"This EU region-locked data centre is a significant investment for Infobip. It follows several other safeguarding procedures that enable Infobip to provide customer support from EU only, demonstrating our commitment to keeping its customer’s data in a location of customer’s choice."

Customers wishing to use this data centre will be able to request adjustments via an online form available on Infobip’s website or trough sales representative.

#contactcenterworld, @infobip

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com/


About Infobip:
Company LogoInfobip powers enterprises to deliver messages across any channel, any device, at anytime and anywhere worldwide. Infobip's technology creates seamless mobile interactions between businesses and people as well as simplifying the integration of almost all communication capabilities. With over a decade of industry experience, Infobip has expanded to include 61 offices on six continents offering in-house developed messaging platform with the capacity to reach mobile devices in 190+ countries connected to over 800 telecom networks.
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