News : Infomedia Awarded Contact Center of Outsourcing Service Provider of the Year 2017
Jakarta, Indonesia,Dec, 2017 -- The annual event – "Indonesia Excellence Award" held by Frost & Sullivan re-awarded Infomedia as the "Contact Center of Outsourcing Service Provider of the Year 2017".
This award is given after a long assessment of various studies and also assessment through direct interviews.
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Criteria presented in the assessment is comprehensive enough from the strategic performance, excel in the development of industry, and become a market leader which benchmarked by other companies in the industry.
"I am so glad with Infomedia achievement as the Contact Center for Outsourcing Service Provider of the Year, for 6 consecutive years since 2012-2017. It is a reflection of our hard work of raising the BPM industry in Indonesia. Our greatest thanks to Frost & Sullivan for this honor, also to all of our business partners and customers who have always entrusted us to manage its business process. Hopefully we can continuously and consistency provide improvement in quality of services to the whole customers," said Andang Ashari - Director of BPM and Global Business Infomedia in the awarding ceremony at Mandarin Oriental Hotel - Jakarta, November 28th, 2017.
#contactcenterworld, @lowkerinfomedia, @Frost_Sullivan
Posted by Veronica Silva Cusi, news correspondent
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About PT. Infomedia Nusantara:
GLOBAL BUSINESS is part of the department Digital CRM Global Business which has a map of the role of developing the BPO market off shore since February 2014. We are present as a solution for company's need services in BPO, KPO & ITO by providing human resources with professional qualification such as, well-trained, well-educated along with dedication in service excellence, to deliver customer’s order and ensure their satisfaction.
About Frost & Sullivan:
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
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