
#contactcenterworld, @infor, @awscloud
New York, NY, USA, July 12, 2021 -- Infor, an industry cloud company, announced it has achieved the Amazon Web Services Inc. (AWS) Travel and Hospitality Competency designation. This designation recognizes that Infor is validated for technical proficiency and customer success to help travel and hospitality organizations build a resilient business and accelerate innovation.
The AWS Travel and Hospitality Competency was launched in December 2020 at a crucial time for the industry as it looked to innovate to address changing demands in the face of the COVID-19 pandemic. AWS Travel and Hospitality Partners provide technology products and services to accelerate the industry's modernization and innovation journey from behind-the-scenes operational efficiencies to guest-facing customer experiences. These include a 360-degree view of the customer and operational data, digital customer engagement, connected experiences with smart assets, and modernized core travel and hospitality applications.
Sponsor message - content continues below this message
the 2023 '18th annual' Global Top Ranking Performer Awards NOW OPEN
Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!
Content continues ….
Achieving the AWS Travel and Hospitality Competency differentiates Infor as a part of the AWS Partner Network (APN) with deep domain expertise in one or more of the following categories: Data 360, Digital Customer Engagement, Smart Assets, Core Travel and Hospitality Applications, and Consulting Services provides tools to build a resilient business and accelerate innovation.
"Infor is honored to be one of the first AWS Partners to achieve the AWS Travel and Hospitality Competency designation," said Jason Floyd, Infor Hospitality general manager. "At Infor, we work to constantly innovate within our own product suite as needs change and evolve for our customers across the globe. As an AWS Partner, we are uniquely positioned to help leading organizations achieve their business transformation goals by leveraging the agility, breadth of services, and pace of innovation that AWS provides."
#contactcenterworld, @infor, @awscloud
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com
About Infor:Infor is a privately held U.S. software company that specializes in enterprise software ranging from financial systems and resource planning to supply chain and customer relationships.
About Amazon Web Services:Amazon Web Services is a collection of remote computing services that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these services are Amazon EC2 and Amazon S3.
Published: Tuesday, July 13, 2021
5.) | Daisee Daisee Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better. Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-... (read more) |
10.) | Voxjar Voxjar Voxjar is your one-stop-shop for driving better phone calls with your customers. We're a modern Conversation Analytics and Call Coaching Platform. - Custom Charts and Dashboards give you the freedom to analyze calls from the highest level down to the details of each conversation. - AI-Powered Speech Analytics transcribes, searches, and analyzes your reps' phone conversations, at scale. - Quality Assurance and Call Coaching tools let you evaluate and improve agent performance with a human touch. - Long term recording storage for historical analysis All of these together provide the holistic, easy-to-use software that you need to manage a modern call team and create better con... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall