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News : Infosec Institute Launches Free Resources to Help Organizations Be Cyber Smart During Cybersecurity Awareness Month

#contactcenterworld, @mrb_pr

Infosec Institute, a cybersecurity education provider, announced free cyber education resources and special offers to help organizations and employees stay cyber safe during Cybersecurity Awareness Month (CSAM) and beyond. Hosted every October by the Cybersecurity and Infrastructure Security Agency (CISA) and the National Cyber Security Alliance (NCSA), CSAM aims to raise awareness about the importance of cybersecurity and provide resources for individuals to be secure online.

In support of this initiative, Infosec is providing free resources, including a comprehensive CSAM security awareness and training kit, a CSAM training webinar for security awareness administrators and a hands-on cyber skills challenge for current and aspiring cyber professionals within the Infosec Skills platform. Additionally, Infosec will offer discounted pricing on instructor-led boot camps throughout October, making certification more affordable for existing and new cyber professionals.

"Organizations and individuals everywhere often struggle to secure data and systems. With the threat landscape growing, cyber education and training are fundamental in minimizing risk and protecting individuals from cyber incidents," said Jack Koziol, CEO and founder of Infosec. "Cybersecurity Awareness Month is a great opportunity for organizations to build momentum and excitement around their cyber education initiatives and capture the engagement needed to support a culture of security. We’re excited to provide these free resources to make cybersecurity education and training more accessible and engaging for everyone."

CSAM-exclusive offers and resources include:

  • Free Cybersecurity Awareness Month resource kit: This year’s Road to Cybersecurity toolkit provides 17 training resources for organizations to launch a CSAM campaign, foster a culture of security and keep employees engaged throughout October. Designed to make launching a successful and impactful CSAM campaign easy, each toolkit comes with ready-to-use resources from training modules and assessments to posters, newsletters, employee presentations and more. Click here to download the free resource kit.

  • Free Cybersecurity Awareness Month training webinar: This free webinar will provide resources and recommendations on how to run a security awareness campaign that will educate employees during October and beyond. Attendees will have the opportunity to get personalized advice on their programs and leave with actionable insights and easy-to-use materials to kickstart their campaign. Click here to register.

  • Free hands-on cyber skills training during Cybersecurity Career Awareness Week: During the week of October 18, current and aspiring cyber professionals will have the chance to join a hands-on cybersecurity training experience inside the Infosec Skills cyber range. Each activity highlights a different set of cybersecurity skills allowing learners to explore what aspects of cybersecurity are most interesting to them. Additionally, those who complete the challenge can enter to win a $100 Amazon gift card, Infosec hoodie and 1-year subscription to Infosec Skills. Click here to learn more and sign up.

  • Discounted instructor-led certification boot camps: Infosec’s instructor-led boot camps help cybersecurity professionals earn certifications critical to advancing their careers, maximizing their earning potential and remaining up-to-date on the latest cyber skills. To help make these courses more accessible, those who enroll before the end of October will save up to $1,000 off eligible certification boot camps. Click here to learn more.

The complementary resources feature Infosec’s award-winning education and training content hosted on the Infosec IQ and Infosec Skills platforms. Infosec IQ security awareness and training empowers employees with the knowledge and skills to stay cyber-secure at work and home with over 2,000 awareness and training resources. Infosec Skills helps cyber professionals upskill and get certified with unlimited access to 1,200+ hands-on cybersecurity courses, labs and cyber ranges.

#contactcenterworld, @mrb_pr


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Today's Tip of the Day - Touch Tone IVR

Read today's tip or listen to it on podcast.

Published: Monday, September 20, 2021

Printer Friendly Version Printer friendly version

2023 Buyers Guide Telecoms

 
1.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:

2.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

3.) 
Connectica Solutions, LLC

PBX On The Cloud
We provide complete Cloud-based PBX/Phone Systems, including predictive and progressive dialers, phone lines in more than 75 countries and low cost international rates.
We specialize in the US and Latin American market.

4.) 
DiRAD Technologies

AI Powered Contact Center Provider, AI Chat & Voicebot, Enterprise Telephony
Take advantage of the latest customer service innovations with Contact Center, Virtual Assistant, and Interactive Voice solutions for accessible, 24×7 services across multiple channels.

5.) 
Layer One Technologies

Layer One Technologies provides information and communication technology (ICT) services to businesses in the greater Charlotte area. Whatever your cabling needs, we have you covered.

6.) 
Lexico Telecom

SIP TRUNK PROVIDER
We provide competitive SIP trunk services with different level of quality, IVR mailing service, pay per call servise, DID numbers service.

7.) 
Megacall

VOIP services
Stay in contact quickly and easily with your international offices through Megacall.

Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.

📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions

8.) 
NetSapiens

SNAPsolution
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.

netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
(read more)

9.) 
Nuxiba Technologies

CenterWare
Build a strong business presence and improve customer relationships!

Offer custom-tailored solutions throughout your sales cycles and customer interactions and assess service levels and control corporate goal achievement through reports and statistics.

Obtain detailed reports based on relevant activity in your contact center, access our quality module to assess calls and performance, apply surveys, develop scripts, record conversations, and more!

Schedule a live demo or request a quote today!

10.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.

11.) 
Scopserv Integrated Services

ScopTEL IP PBX
The ScopTel IP PBX solution is a distributed software application
that can be installed on both virtual and physical servers, thus
offering a multitude of architectural designs from premise-based
servers to a centralized data center (DC) hosted WAN
environment. The application is distributed as an ISO which
includes the customized Linux operating system

12.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.

13.) 
The Phone Number Testing Company

Phone Number Testing and Validation
Bulk testing and validation of UK Landline and mobile numbers, with a growing list of other coutries where we can test.

If you own a large customer or business prospect sales database, our service helps you to quickly and accurately cleanse all the dead records, by identifying all the dead phone numbers.

We offer a free no obligation test trial
 

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