Madison, WI, January 24, 2022 -- Infosec Institute, a cybersecurity education company, announced they were named a Customers’ Choice in the December 2021 Gartner Peer Insights ‘Voice of the Customer’: Security Awareness Computer-Based Training Report (SACBT).* This report recognizes vendors’ offerings in the market for SACBT and products that are highly reviewed by their customers on Gartner Peer Insights.
"The Infosec team is dedicated to helping our clients achieve their training objectives effectively and efficiently. That’s why it means so much to be named a Gartner Peer Insights Customers’ Choice in this report for the third year in a row," said Jack Koziol, Infosec CEO and founder. "We consider that our clients’ candid feedback and reviews on sites such as Gartner Peer Insights allow us to consistently grow and improve our products. Tight relationships like these have and will continue to drive our innovation and success."
Within this Gartner(R) report, Infosec IQ received an overall rating of 4.7 out of 5 stars based on 99 Gartner Peer Insights customer reviews in the past 12 months. Customers who reviewed Infosec IQ also reported a 97% "willingness to recommend." Reviews from customers include:
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Tuesday, January 25, 2022
|2.)||Teckinfo Solutions Pvt. Ltd.|
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...