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News : Infosec Institute Named a Madison 2022 Top Workplace by Wisconsin State Journal

#contactcenterworld

Madison, WI, March 29, 2022 -- Infosec Institute, a cybersecurity education provider, announced it received a Top Workplaces 2022 honor by Wisconsin State Journal Top Workplaces. Based on employee feedback, Infosec was recognized as one of the top 60 employers in the Madison area. Infosec also received a special award for company communication, crediting the organizations' frequent employee updates and transparent communications.

"At Infosec, our people make all the difference. From creating the award-winning content learners love to the dedicated team who help our clients reach their security goals, they make Infosec great," said Jack Koziol, SVP, GM and founder of Infosec. "This award belongs to everyone in our company who makes our mission possible. Their dedication to customer care, teamwork and inclusion make Infosec a top place to work."

Each year the Wisconsin State Journal and its partner Energage recognize and honor the top employers in the Greater Madison area. This year’s Top Workplaces awards received nominations from more than 95 Madison community organizations. The annual list is based solely on employee feedback gathered through a survey administered by third-party employee engagement technology partner Energage LLC. The anonymous survey measures 15 culture drivers that are critical to any organization's success: alignment, execution, and connection, just to name a few.

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Today's Tip of the Day - Let Your Agents Do the Talking

Read today's tip or listen to it on podcast.

Published: Wednesday, March 30, 2022

Printer Friendly Version Printer friendly version

2024 Buyers Guide Help Desk Software

 
1.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.

2.) 
LiveAgent

LiveAgent Help Desk
LiveAgent is a cloud-based Help Desk Software with over 195+ compatible integrations. Streamline all customer communication channels and manage them from a single shared company inbox. Enjoy social media integration, unlimited ticket history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange, or Forbesfone use LiveAgent to deliver customer wow to 150M end-users worldwide.

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
 

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