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News : Infosec Institute Named ”Best-Of” Award Winner For Security Awareness and Training

#contactcenterworld, @mrb_pr

Madison, WI, April 13, 2022 -- Infosec Institute, a cybersecurity education company, announced they were awarded an Expert Insights "Best-Of" award for its Security Awareness Training solution, Infosec IQ. Expert Insights recognized Infosec as one of the fastest-growing companies in the security awareness and training industry, emphasizing its interactive training modules, extensive content library, phishing simulations and reporting capabilities.

Expert Insights’ Best-Of Security Awareness Training Awards recognizes training providers based on the quality of their training materials, how customizable the solution is, the data provided and what customers are saying about them. Expert Insights’ editors choose Best-Of award winners based on extensive research into each solution’s merits as a solution provider, customer reviews and how they compare to their competitors.

....NOTE - content continues below this message


INVITATION

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

"In today’s hybrid-work environment, organizations must have effective and engaging security awareness training that gives employees the skills to be cyber safe at work and home. Infosec IQ not only provides thousands of resources for clients to choose from but takes an experiential approach to keep learners engaged. This award recognizes the value of security awareness training in mitigating risk and building a strong security culture," said Jack Koziol, GM, SVP and founder of Infosec.

All recipients of these awards were specifically selected for their impressive features, strong capabilities, and positive user experiences. Expert Insights also considers pricing, target markets and the deployment process when selecting the top vendors.

I#contactcenterworld, @mrb_pr


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Today's Tip of the Day - Speech Recognition

Read today's tip or listen to it on podcast.

Published: Friday, April 15, 2022

Printer Friendly Version Printer friendly version

2022 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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