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News : Infosec Institute Named ”Best-Of” Award Winner For Security Awareness and Training

#contactcenterworld, @mrb_pr

Madison, WI, April 13, 2022 -- Infosec Institute, a cybersecurity education company, announced they were awarded an Expert Insights "Best-Of" award for its Security Awareness Training solution, Infosec IQ. Expert Insights recognized Infosec as one of the fastest-growing companies in the security awareness and training industry, emphasizing its interactive training modules, extensive content library, phishing simulations and reporting capabilities.

Expert Insights’ Best-Of Security Awareness Training Awards recognizes training providers based on the quality of their training materials, how customizable the solution is, the data provided and what customers are saying about them. Expert Insights’ editors choose Best-Of award winners based on extensive research into each solution’s merits as a solution provider, customer reviews and how they compare to their competitors.

"In today’s hybrid-work environment, organizations must have effective and engaging security awareness training that gives employees the skills to be cyber safe at work and home. Infosec IQ not only provides thousands of resources for clients to choose from but takes an experiential approach to keep learners engaged. This award recognizes the value of security awareness training in mitigating risk and building a strong security culture," said Jack Koziol, GM, SVP and founder of Infosec.

All recipients of these awards were specifically selected for their impressive features, strong capabilities, and positive user experiences. Expert Insights also considers pricing, target markets and the deployment process when selecting the top vendors.

I#contactcenterworld, @mrb_pr


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Today's Tip of the Day - Team Days

Read today's tip or listen to it on podcast.

Published: Friday, April 15, 2022

Printer Friendly Version Printer friendly version

2023 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)

2.) 
enthu.ai

We help you automate your QA program using artificial intelligence. Why just listen to 6 calls when you can listen to 100% of your calls that too without adding any additional resources.

We empower QAs to get to the right calls, find coaching and training opportunities and improve overall Customer experience.
 

About us - in 60 seconds!

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