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News : Infosec Institute Recognized for Exceptional Customer Support with 2022 Excellence in Customer Service Award

#contactcenterworld, @bigawards

Madison, WI, April 12, 2022 -- Infosec Institute, a cybersecurity education company, announced it received a 2022 Excellence in Customer Service Award in the Organization of the Year category, presented by the Business Intelligence Group.

"Over the past 17 years, Infosec has maintained our dedication to supporting our clients and their learners, with client feedback and satisfaction powering our success. This award is a testament to our entire client success and experience team who put our customers first every day. We look forward to partnering with our clients to make cybersecurity education accessible and engaging." said Vince Formanek, Vice President of Client Success.

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INVITATION

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


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This Excellence in Customer Service Award celebrates those companies who provide their customers with a higher level of customer service as well as those who develop the tools to help others find success. Awards were given out to consultants, outsource partners and technology providers for superior performances in the past 12 months.

"Customer service professionals and suppliers have had to make significant changes to adapt to our evolving world," said Maria Jimenez, chief nominations officer of the Business Intelligence Group. "It is our honor to recognize Infosec as they are leading by example and making real progress on improving the daily lives of so many."

#contactcenterworld, @bigawards


Today's Tip of the Day - Speech Recognition

Read today's tip or listen to it on podcast.

Published: Wednesday, April 13, 2022

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2022 Buyers Guide Visual Communications

 
1.) 
Premium Listing
SJS Solutions

Optymyse
Optymyse is a unique neuroscience-based approach which takes care of your most valuable asset - your people. Using a scientifically supported formula, Optymyse delivers stunning visuals which unlock the full potential of your contact centre whilst protecting the mental wellbeing of all of your employees.


2.) 
TeamViewer

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

CCWorld-TV

CCW TV PROGRAMMING

Centralised Healthcare System Managed By The Contact Center - Assistt (Turkey)
Jul 12

About us - in 60 seconds!

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The 17th Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
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