Madison, WI, January 19, 2022 -- Infosec Institute, cybersecurity education company, announced that TrustRadius recognized Infosec with 2022 Best Relationship and Best Feature Set Awards for its security awareness training software.
"Everything we do is driven by customers’ needs. It’s our mission to provide the most flexible cybersecurity education platform with unmatched white-glove service so every client succeeds in building strong security cultures," said Jack Koziol, Infosec CEO and founder. "We’re proud to be recognized by our user community and TrustRadius for Infosec’s IQ industry-leading client support and security awareness training features."
"Infosec IQ has won two awards for Best Relationship and Best Feature Set in the Security Awareness Training software category," said Megan Headley, VP of Research at TrustRadius. "These awards are based entirely on feedback from their customers. 96% of reviewers said they were happy with Infosec IQ’s feature set. Reviewers give Infosec IQ an 8.7/10 for customer support."
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These TrustRadius awards recognize companies that went above and beyond to provide clients outstanding customer service and deliver features that delighted their users in 2021. To win, each nominated organization must receive 10 TrustRadius reviews specifically mentioning their product’s customer support, likelihood to buy again or quality of the feature set. Winners also had to rank in the top three positions of their category in terms of the percentage of positive responses earned. The TrustRadius research team also uses textual review analysis to vet submitted customer feedback.
Infosec IQ reviews provided through TrustRadius include:
TrustRadius is the most trusted review platform for business technology. We help buyers make confident decisions with in-depth reviews and ratings from real users. We also help vendors engage and convert buyers by putting their customer's voice to work, authentically and at scale. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by the Mayfield Fund and LiveOak Venture Partners.
Published: Wednesday, January 19, 2022
CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.
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