News : Infosys Finacle Named a Leader among Customer-Centric Global Banking Solutions
Bangalore, India, Aug 16, 2016 -- Infosys Finacle, part of EdgeVerve Systems, a product subsidiary of Infosys (NYSE: INFY), announced that it has been named a leader by Forrester Research, Inc. in ‘The Forrester Wave™: Customer-Centric Global Banking Platforms, Q3 2016’ report. Finacle was recognized as a leader among nine top banking platforms, which were evaluated on a comprehensive set of 40 criteria focusing on strategy, current offering and market presence.
Assessing the market, Forrester mentions in the report that, "Many banks’ existing banking platforms still leverage overly mature — and in some cases ancient — technologies that are neither up to all of these business requirements nor provide a great basis for innovation. Thus, the vast majority of banks are already working on transforming their application landscape or planning to start doing so any time now."
Infosys Finacle received the highest score among all vendors for Current Offering.
With a score of 4.35 (out of 5), Infosys Finacle is the only vendor who scored above 4 in the category of Current Offering
Infosys Finacle received the highest score possible on the criteria of ‘Channels and Touchpoints’, ‘Customer –focused product configurator’ and ‘Market Approach’
Referring to Finacle, Jost Hoppermann, VP and Principal Analyst, Forrester, says in the report, "EdgeVerve’s Infosys Finacle banking platform excels at current offering. Today, Infosys Finacle’s traditionally strong architectural focus shows key ingredients such as service-oriented architecture (SOA), components, SOAP and RESTful APIs, and API management. Infosys Finacle’s product configuration and bundling capabilities are particularly sophisticated. A reference client explained that the solution allowed his firm to significantly reduce time-to-market for new banking products. One powerful differentiator: Finacle’s preventive maintenance services, which are unique in this market today."
Andy Dey, President - Customers & Operations, EdgeVerve
"Digitization of our world, changing customer demands, increased competition and margin pressures are driving banks to prioritize long-pending modernization decisions. With Infosys Finacle solution suite, we offer banks an opportunity to progressively modernize their legacy application environment and gain new capabilities to drive future growth. We believe, this assessment once again proves that Finacle is the stand out leader for banks looking to accelerate their digital transformation."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Patronising Agents
More Editorial From infosys
Infosys BPO is an end-to-end outsourcing services provider. We address your business challenges through our integrated IT and business process outsourcing solutions. We unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes. Infosys BPO is a global company with 12 delivery centers across the Asia Pacific, Latin America, Europe and India. Our business solutions and leadership have been recognized by several global forums. We are an equal-opportunity employer and continue to be regarded for our global people excellence practices.
Forrester Research is an independent technology and market research company that provides advice on existing and potential impact of technology, to its clients and the public.
Published: Wednesday, August 17, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Genex Infosys Limited|
Genex Infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of BPO and IT services. Genex is the largest BPO Company in Bangladesh is an...
Altitude Software is a privately-owned, independent company, and a technology provider in contact center solutions, with its Unified Customer Interaction(uCI) product line. Founded in 1993, Altitude S...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...