News : Infosys Named Market Leader for Design Thinking Services Execution
Bangalore, India - January 26, 2016: Infosys (NYSE: INFY), a global provider in consulting, technology, outsourcing and next-generation services has received the title "Leader in the Winner’s Circle – Excellent at Innovation and Execution," from HfS’s Research Blueprint: Design Thinking in the As-A-service Economy.
HfS picked Infosys for its top spot in execution, recognizing the company’s leadership in Design Thinking, client feedback, customer results, real-world delivery solutions, and the company’s overall cultural shift and orientation. Among the report’s many notable highlights, it shows how Infosys has used Design Thinking to transform its own culture and engage clients in a new way.
Zero Distance has increased the company’s overall employee retention and utilization. Frequently, members of the traditional IT bench prototype the projects from Zero Distance, enabling them to gain valuable real life experience in driving innovation in ongoing projects, and in the process, creating software assets for Infosys to bring to clients on a larger scale.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"Design Thinking is a natural extension to the Infosys DNA, where we have always valued lifelong learning and delivering value to clients. This is reflected in our rapid progress along every dimension of Design Thinking maturity and is truly at the heart of everything we do. We can see this in our Zero Distance initiative, which empowers our delivery teams to drive grassroots innovation in every project. I am very happy to see the tremendous work and passion of our leaders, and every Infoscion, recognized in the HfS winners circle and recognized as #1 on execution."
Posted by Laura Collins, Editorial Management
Today's Tip of the Day - Choose Your Response Method Carefully
More Editorial From infosys
Infosys BPO is an end-to-end outsourcing services provider. We address your business challenges through our integrated IT and business process outsourcing solutions. We unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes. Infosys BPO is a global company with 12 delivery centers across the Asia Pacific, Latin America, Europe and India. Our business solutions and leadership have been recognized by several global forums. We are an equal-opportunity employer and continue to be regarded for our global people excellence practices.
HfS Research is an analyst and global network for IT and business services, with a specific focus on global business services, digital transformation, and outsourcing.
Published: Wednesday, January 27, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transf...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud...