News : Infosys Public Services Successfully Implements Solution for Ministry of Transportation Ontario
Toronto, Canada May 18, 2016 -- Infosys Public Services Inc. (IPS), a North America-based subsidiary of global consulting, technology and services company Infosys (NYSE: INFY), and the Ministry of Transportation Ontario (MTO), Canada, announced a successful implementation of a new carrier registration, licensing and performance monitoring system in the province.
With this implementation, Ontario becomes one of the first jurisdictions in North America to have a truly integrated carrier registration and performance monitoring solution built on a one-client, one-record model. This is also the first implementation of Infosys Public Services’ new motor vehicle administrators licensing and registration solution. With 37% of Canadian citizens living in Ontario, this most populous province represents a high volume jurisdiction for proving the functionality and performance of the solution.
The new Registration and Licensing System of Ontario (RLSO) is an enterprise services-based platform using a suite of Oracle software products as a foundation. The system, implemented as part of MTO’s Road User Modernization Program, replaces the existing 40-year-old legacy licensing and registration system with a modern, scalable, client-friendly solution. The platform, which does away with manual and paper-based processes, automates licensing and registration and performance monitoring services for commercial clients and provides the foundation for a "one client / one record" integrated driver, vehicle, and carrier system.
Infosys Public Services implemented the new solution while maintaining the integrity of the Ministry’s policies and procedures, and with minimal interruption to service. Infosys Public Services took a three-pillar approach to this modernization, focusing on business performance, technology modernization and business modernization.
Linda Dunstall, Director of Road User Safety Modernization, Ministry of Transportation Ontario said, "We were able to successfully modernize our legacy licensing and registration system for carriers and build a foundation to develop an integrated driver, vehicle and carrier solution that will eventually support more than nine million drivers/citizens in the Province of Ontario. Infosys Public Services brought their expertise and gained a deep understanding of the DMV space while implementing a proven solution to achieve the successful execution of a large complex modernization project within scope and budget."
Eric Paternoster, President and CEO of Infosys Public Services said, "Many Motor Vehicle Departments and Ministries of Transportation are considering modernization programs similar to this one. Here, in this first phase, Infosys Public Services helped MTO create a new registration system with a modern, commercial, off-the-shelf solution that automates nearly all key business processes and makes the roads safer for all Canadian citizens."
Posted by Veronica Silva Cusi, news correspondent
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About Infosys Public Services, Inc.:
Infosys BPO is an end-to-end outsourcing services provider. We address your business challenges through our integrated IT and business process outsourcing solutions. We unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes.
Infosys BPO is a global company with 12 delivery centers across the Asia Pacific, Latin America, Europe and India. Our business solutions and leadership have been recognized by several Infosys is a global leader in consulting, technology,
Published: Thursday, May 19, 2016