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News : Infosys to Acquire Digital Customer Experience, Commerce & Analytics Company, Blue Acorn iCi English

#contactcenterworld, @infosys

Bengaluru, India and Raleigh, NC, USA, Oct, 2020 -- Infosys (NYSE: INFY), a global provider in digital services and consulting, announced a definitive agreement to acquire Blue Acorn iCi, Adobe Platinum partner in the US, and a leader in digital customer experience, commerce and analytics. The move further strengthens Infosys' customer experience offerings and demonstrates its continued commitment to help clients navigate their digital transformation journey.

Blue Acorn iCi is a digital customer experience company. It brings to Infosys cross-technology capabilities through the convergence of customer experience, digital commerce, analytics, and experience driven commerce services.

Ravi Kumar S, President, Infosys, said, "We are focused on partnering with global brands and CMOs to help them navigate their digital experience and commerce challenges. The Blue Acorn iCi acquisition is another important milestone in Infosys' journey to build capabilities relevant to the digital priorities of our clients and reaffirms our commitment to the Adobe ecosystem. We are excited to welcome Blue Acorn iCi and its leadership team into the Infosys family."

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"We have spent a decade refining our approach to building iconic, user-centric experiences for some of the world's most beloved brands, and our entire team is excited to embark on this new journey of growth with the Infosys family," said Greg Boone, Co-CEO of Blue Acorn iCi.

Chris Guerra, Co-CEO of Blue Acorn iCi added, "By becoming a part of the Infosys family, Blue Acorn iCi will be able to better serve our clients and their customers as we elevate our scale, technical acumen, global reach, creative capabilities & consumer insight expertise. Together, we will be able to offer unrivaled services and insights to help companies become the new leaders of digital experience & commerce."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca

About Infosys:
Infosys BPO is an end-to-end outsourcing services provider. We address your business challenges through our integrated IT and business process outsourcing solutions. We unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes. Infosys BPO is a global company with 12 delivery centers across the Asia Pacific, Latin America, Europe and India. Our business solutions and leadership have been recognized by several global forums. We are an equal-opportunity employer and continue to be regarded for our global people excellence practices.