Ottawa, ON, Canada, Aug. 12, 2019 -- InGenius(R) Software Inc., a computer telephony integration (CTI) provider, announced integration support for Salesforce Financial Services Cloud. The new InGenius integration brings call data into Financial Services Cloud with a user interface in the Salesforce window that provides an unobstructed view of client data alongside intuitive call controls and advanced features for phone agents.
InGenius Connector Enterprise extends the benefits of Salesforce Financial Services Cloud by equipping advisors with a new set of engagement enhancements.
"InGenius has been partnering with Salesforce since our first CTI product launched, and we're very excited to expand our offering to Financial Services Cloud," said Dale Gantous, CEO of InGenius. "This new integration improves Salesforce user productivity with effortless call tools and improves the client experience, since all data is easily accessible to advisors in a single-pane-of-glass view. The deep experience of our team ensured we were able to implement this functionality with the level of security and enterprise-proven reliability that the finance industry demands."
Posted by Veronica Silva Cusi, news correspondent
About Upland Software, Inc.:
Upland Software (Nasdaq: UPLD) is a provider in cloud-based tools for digital transformation. The Upland Cloud enables organizations to engage with customers on key digital channels, optimize sales team performance, manage projects and IT costs, and automate critical document workflows. The Upland Cloud is backed by a 100% customer success commitment and the UplandOne platform, which puts customers at the center of everything we do.
Published: Wednesday, August 14, 2019
Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.
A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.
CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.
ChatGuard makes payments in Chat PCI DSS compliant and...
PH: 01442 458300
Award-winning PCI compliance phone and multi-channel payment application.
PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
PH: 03333 660 160