News : InGenius Announces CTI Support for Salesforce Financial Services Cloud
Ottawa, ON, Canada, Aug. 12, 2019 -- InGenius(R) Software Inc., a computer telephony integration (CTI) provider, announced integration support for Salesforce Financial Services Cloud. The new InGenius integration brings call data into Financial Services Cloud with a user interface in the Salesforce window that provides an unobstructed view of client data alongside intuitive call controls and advanced features for phone agents.
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InGenius Connector Enterprise extends the benefits of Salesforce Financial Services Cloud by equipping advisors with a new set of engagement enhancements.
"InGenius has been partnering with Salesforce since our first CTI product launched, and we're very excited to expand our offering to Financial Services Cloud," said Dale Gantous, CEO of InGenius. "This new integration improves Salesforce user productivity with effortless call tools and improves the client experience, since all data is easily accessible to advisors in a single-pane-of-glass view. The deep experience of our team ensured we were able to implement this functionality with the level of security and enterprise-proven reliability that the finance industry demands."
Posted by Veronica Silva Cusi, news correspondent
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About InGenius Software:
InGenius Software Inc. is a North-America based high technology firm with over 20 years’ experience in the Computer Telephony Integration (CTI) business, and hundreds of thousands of software licenses shipped globally. InGenius CTI are in use daily, around the globe with businesses of every size.
Published: Wednesday, August 14, 2019
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