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News : Ingram Micro Expands Unified Communications and Collaboration Business in South Carolina

#contactcenterworld, @ingrammicroinc

Greenville, SC, USA, Oct, 2019 -- Ingram Micro Inc. announced it has expanded its business in South Carolina with a new facility that brings together Ingram Micro Inc. associates from two strategic acquisitions—NetXUSA and the Phoenix Group—as well as additional teams including Ingram Micro’s Large Format Printing and DCPOS business.

"Ingram Micro’s industry-leading Unified Communications and Collaboration (UCC) business is growing double-digits year-over-year. By bringing these teams under one roof we will accelerate our growth and bring greater business value to the partners and providers we serve," says Steve Yochum, GM and Director for Ingram Micro’s UCC business, and the executive champion at the new South Carolina facility.

Based in Greer, South Carolina, the 130,000 sq. foot facility offers associates a modern workplace to collaborate and thrive across the organization with greater ease and effectiveness. With a move in date of March 2019, Ingram Micro’s new facility offers channel partners room to meet face-to-face and virtually with Ingram Micro associates and providers, as well as features a demonstration of established and emerging UCC solutions and services that businesses are using to keep their associates connected more closely to the customers they serve.

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To commemorate the move, a grand opening ceremony welcoming hundreds of Ingram Micro associates, partners and providers to the new facility is taking place this week in South Carolina. 

"Having our team in one building will generate even more innovation and demonstrate the power and growing presence of Ingram Micro here in South Carolina," continues Yochum.

"With the increasing adoption of cloud services and mobility, UCC continues to be a profitable business opportunity for our partners and providers," says Kirk Robinson, senior vice president and U.S. Chief Country Executive, Ingram Micro Inc. "We’ve made a handful of strong acquisitions to elevate our expertise in the UCC and capitalize on the market’s increasing need for collaborative communications that are reliable, secure and available as-a-service. When it comes to UCC solutions and services, Ingram Micro is the industry leading business partner for today’s channel partner."

#contactcenterworld, @ingrammicroinc

Posted by Veronica Silva Cusi, news correspondent

About Ingram Micro:
Company LogoIngram Micro, Inc. is an American electronics company and information technology distributor.
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Published: Tuesday, October 15, 2019

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2022 Buyers Guide Translation Services

OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

(read more)

Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.

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