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News : Ingram NZ Adds Disruptive 8x8 Solutions

#contactcenterworld, @8x8, @ingrammicroinc

New Zealand, June 18, 2018 -- 8x8, the provider of cloud-based solutions for unified communications (UC), collaboration and contact centre, has signed on with Ingram Micro.

The company will be working with Ingram’s UC business unit to expand their presence in the NZ market.

"The Ingram Micro UC team is really pleased to announce its partnership with 8x8 here in New Zealand," says Ingram Micro New Zealand unified communications business manager Danny Meadows.

"Their cloud-based unified communications platform offers world-class business phone services, collaboration and virtual meetings plus enterprise ready contact centre solutions - in one secure, reliable UC suite.

"The addition of the 8x8 brand broadens our offering in the platform space and enables our partners to create tailored UC solutions by bundling our comprehensive range of related endpoints with the 8x8 platform. 8x8’s consistent placing in the Gartner magic quadrant over the last 6 years along with numerous other technical and quality based achievements made it an obvious choice for Ingram Micro to seek a partnership with here in New Zealand."

"Ingram in NZ have set up a UC practice where they have pre-sales support, BDMs that actually understand UC and contact centre and collaboration," 8x8 Asia Pacific vice president Brendan Maree tells ChannelLife.

"They can act as an SI (system integrator) away from the traditional distributor model. Traditionally, distributors believe they can do applications but they can't do it well because they think it's about shifting a box. Whereas, Ingram has adopted what's really required at the distributor level - to have a practice in place that can support, sell to, and service the market. For us in turn, it's a bigger pool having partners under Ingram out there promoting and selling the product.

"That's why we chose Ingram, from a business perspective it made sense and for Ingram, it made complete sense. They were looking for a different product set in this market and trying to have a limited amount of products so they don't have to deal with a UC product, a contact centre product, a collaborations product - they can get it all from one vendor."

#contactcenterworld, @8x8, @ingrammicroinc

Posted by Veronica Silva Cusi, news correspondent
Source: https://channellife.co.nz


About 8x8 Inc.:
Company Logo8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
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About Ingram Micro:
Company LogoIngram Micro, Inc. is an American electronics company and information technology distributor.
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Today's Tip of the Day - Team Names

Read today's tip or listen to it on podcast.

Published: Wednesday, June 20, 2018

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2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
 

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