News : Inland Revenue Accepts Mobile Calls to All 0800 Numbers
Wellington, New Zealand, Apr 26, 2017 -- Inland Revenue now accepts mobile phone calls to all of its 0800 numbers.
Customer Services General Manager Patrick Crawford says the lack of this option in the past has been a common frustration among businesses and individuals who no longer use the traditional landline.
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"Inland Revenue is currently simplifying the tax system with more focus on the customer, and this is another step in that direction," Mr Crawford says.
"This small change will make a big difference in the way, and ease with which, we communicate with businesses and individuals."
Customers will also be able to use Inland Revenue’s call-back system to get a call on their mobile phone at times when the contact centre is busy.
Posted by Veronica Silva Cusi, news correspondent
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About The Inland Revenue:
HM Revenue & Customs (HMRC) is the new department responsible for the business of the former Inland Revenue and HM Customs and Excise. As a single department, HMRC will have the added benefit of producing greater efficiencies, reducing the tax gap and providing a greater customer focus. HMRC is responsible for collecting the bulk of tax revenue as well as paying tax credits and child benefit, and strengthening the UK’s frontiers.
Published: Thursday, April 27, 2017
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