News : Inmate Calls to Friends/Family Surge on Christmas Day
Dallas, TX, USA, Dec 28, 2016 -- Securus Technologies, a provider of civil and criminal justice technology solutions for public safety, investigation, corrections and monitoring announced all-time records set for audio and video calling on Christmas Day 2016 versus 2015.
"We have a dedicated team of over 1,350 Associates (a.k.a. Employees) here at Securus Technologies that make sure all of our systems are fully functional, so inmates that we serve can call their loved ones to celebrate the holiday season," said Richard A. ("Rick") Smith, Chairman and Chief Executive Officer of Securus Technologies.
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"We maintain the hardware, software, technical support, funding mechanisms, and customer service operations at a very high level – to support the audio and video calling requirements of the inmates that we serve. That is critical to us on Christmas Day – and the other 364 days of the year," said Smith.
"The significance of having all of our inmates and friends/family members using the same state-of-the-art VoIP platform cannot be emphasized enough.
"The key to achieving a low-cost structure in telecommunications is taking advantage of massive economies of scale – that means large platforms, redundancy of data centers, cloud computing and storage, using the internet (internet telephony) to the maximum extent possible, efficient computer languages, and management of troubles remotely through a Network Operations Center (NOC). We use all of these proven high-tech methods to allow inmates to maintain their relationships via audio and video calling," said Smith.
Posted by Veronica Silva Cusi, news correspondent
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About Securus Technologies, Inc.:
Securus Technologies installs and centrally manage state-of-the-art call management and communications systems for use by correctional facilities, and offer a variety of convenient payment products and services to inmates, and their friends and family members.
Published: Friday, December 30, 2016
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