News : InMoment Announces New Strategic Client Acquisition and Success Hires
Salt Lake City, UT, USA, July 1, 2015 -- InMoment, a cloud-based customer experience optimization platform, welcomes two new members to its executive management team, supporting the company’s aggressive growth and service objectives.
Shane Eliason joins InMoment as executive vice president of sales. Shane brings nearly three decades of experience driving successful client acquisition efforts and business results at enterprise technology companies. His expertise includes building highly effective sales teams, forging high-level partnerships, and consistently exceeding revenue goals. Shane served as vice president at Simon & Schuster’s Invest Learning software division, where he grew revenues by more than 100 percent, and improved sales representative production by more than 250 percent.
Shane also worked at Altiris, a business unit of the technology security and storage provider Symantec, where he rose to the position of vice president of sales. During his seven-year tenure, he led sales initiatives for all of North and South America, and played a major role in the company’s rapid growth.
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Todd Williams will serve as InMoment’s executive vice president of client services. Todd began his career in sales, quickly moving into leadership positions, and was eventually tapped to lead a large enterprise sales team in North America for IBM. Todd translated this experience to the SaaS environment at Omniture, an online marketing and web analytics company that was acquired by Adobe. There, he was responsible for Adobe Systems Enterprise Accounts in the Eastern U.S. and Latin America. Prior to joining InMoment, Todd served as vice president, worldwide customer success at InContact, a provider of on-demand contact routing and agent management applications for the contact center industry.
"Both Todd and Shane have had extremely successful careers and are some of the top professionals serving in their respective roles," said Lonnie Mayne, president at InMoment. "While we were attracted to their strong records of success, we were especially impressed by their intense passion for adding value to our business and culture, while at the same time building strong relationships with our clients. That combination of skill and heart is exactly what we need to achieve the dominant leadership position in the customer experience space."
Posted by Veronica Silva Cusi, news correspondent
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InMoment is a cloud-based customer experience (CX) optimization platform that helps brands leverage customer stories to inform better business decisions, and create more meaningful relationships with their customers. Through its Experience Hub™, InMoment provides Voice of Customer (VoC), Social Reviews
Published: Friday, July 3, 2015