Cleveland, OH, USA, Aug 4, 2020 - Innovest Global Inc. (OTC PINK:IVST), an industrials company has secured a multi-year contract renewal with Byram Healthcare, a subsidiary of industry healthcare solutions provider Owens & Minor.
The initial contract award was announced on May 21, 2018 with an additional expansion announced on February 1, 2019.
Innovest has a trained team deployed exclusively to service the Byram Healthcare contract. Innovest's Call Center is HIPAA and PCI Compliant, SAS 70 Type II Certified, FDCPA Compliant, and is an ACA International member with many internal controls, policies, and procedures that add to client confidence.
"I am pleased to announce this significant multi-year contract renewal for Innovest's healthcare solutions segment, a testament to the quality of our service to our client partners," said Dan Martin, Chairman and Chief Executive Officer. "I am proud of our team and look forward to continuing to grow alongside Byram Healthcare as we help enable their continued success - creating sustainable value for our shareholders over the long-term."
Posted by Veronica Silva Cusi, news correspondent
About Innovest Global Inc:
Innovest Global, Inc. (OTC Markets: IVST) is a diversified industrial company applying technology and innovation to provide value-added solutions across multiple business markets. Innovest Global builds long-term shareholder value by acquiring established industrial businesses on favorable terms, realizing synergies and achieving organic growth through investments in innovative technology and business systems.
Published: Wednesday, August 5, 2020
VoiSentry is a voice biometric engine for speaker verification / identification. It is delivered as a virtual instance to be controlled by an application via APIs and can be deployed in whatever is the most appropriate environment i.e. public cloud, private cloud or on-premise. It is generally deployed as a white-label or OEM product, whereby Aculab’s partner integrates it into their own solution/platform and offers it as an integral part of their service. Unless they go public with it, none of their clients would even know that it was Aculab’s VoiSentry engine under the hood. As with any biometric speaker verification system, VoiSentry is language and dialect independent.
Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.
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|4.)||Call Tracking Metrics|
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Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better.
Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-...
Advanced speech recognition and natural language expertise that routes callers by simply asking ‘how can I help you?’. It allows customers to use their own words to ask for what they want and steers them to the right place.
Menus are eliminated altogether and contact centres can use a single inbound telephone number.
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An all-inclusive speech analytics application that enables you to visualize your audio using state-of-the-art speech recognition, transcription, and text analytics technologies.
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Voxjar is your one-stop-shop for driving better phone calls with your customers. We're a modern Conversation Analytics and Call Coaching Platform.
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