News : Inside the New ServiCom Call Center
Rockford, IL, USA, June 29, 2015 -- More than 500 jobs are headed to the Stateline expanding our workforce and a busy Rockford intersection at East State and Mulford Road.
We've been following the expansion of ServiCom and its move into the old K's Merchandise since last year, but what we're learning now, the new facility will be ServiCom's flagship office. The call center's parent company will bring in employees from all over the country for meetings in Rockford.
They'll have plenty of room for meetings and training sessions. Most of ServiCom's workers are in the main room answering calls and solving problems. There are also meeting spaces and training rooms for new employees.
"It really is about brining opportunities and we're looking for the best talent and we believe that Rockford has the talent that will match the opportunities that we have," David Jefferson, CEO of ServiCom, said.
ServiCom is still hiring. It expects to add another 300 jobs at its Rockford location and 200 jobs at its Machesney Park center over the next year. The company provides training, benefits, and promotes from within.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Why Can’t You Take My Call?
More Editorial From Servicom, LLC
About Servicom, LLC:
ServiCom specializes in call center services including Outsourced sales, Customer service, Technical Support and Market research.
Published: Tuesday, June 30, 2015
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...