Stoke-on-Trent, UK, Oct 27, 2017 -- Insurance provider Ageas has launched a recruitment drive to take on more than 100 workers at its Stoke-on-Trent call centre.
It comes as staff at the Trentham Lakes-based operations are bracing themselves for the busiest period of the year.
Traditionally, more drivers renew or take out new car insurance policies in the New Year and springtime than any other season. It is fuelling a boom in demand for call centre employees.
All the jobs on offer will be permanent posts and recruits will receive training before hitting the phones with customer service teams.
Salaries are around £15,000 a year with start dates in November and December.
Ageas Insurance already employs hundreds of people at the Gordon Banks Drive site.
In 2015, it lodged plans to build an extension in order to create enough room for 355 more workers.
Sara Williams, chief executive of Staffordshire Chambers of Commerce, welcomed the jobs announcement.
She said: "This expansion will be a great boost for our local business community and we will welcome this growth as a breath of fresh air."
Stoke-on-Trent South MP Jack Brereton said: "I always welcome the creation of new jobs for our local people. The expansion of businesses like Ageas on Trentham Lakes business park has breathed new life into this former colliery site.
"I am delighted to see companies continue to invest in Stoke-on-Trent and our excellent workforce."
Caroline King, director of operations, confirmed they were advertising for new staff. She said: "We are currently recruiting over 100 people to join our customer services located in Stoke-on-Trent.
"Motor insurance sales peak in the early part of the calendar year and so this recruitment is in preparation for the expected increase in demand."
Ageas said some of the new recruits would be replacing staff who left earlier in the year, rather than taking on brand new roles.
Posted by Veronica Silva Cusi, news correspondent
ageas SA/NV is a multinational insurance company co-headquartered in Brussels, Belgium. Ageas is Belgium's largest insurer and operates in 14 countries worldwide.
Published: Monday, October 30, 2017
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