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News : Intelemark and Grand Communications Networks Partner

#contactcenterworld, @intelemark, @grandecom

Phoenix, AZ, USA, Dec. 17, 2020 -- Intelemark, a national provider in the outbound calling and lead generation/appointment setting industry, is pleased to announce a partnership with Grand Communications Networks a South African integrated communication solutions provider, expanding the services portfolio both companies can provide to clients nationally and internationally.

"We are pleased to offer additional call center services, as well as technical and NOC monitoring services, which complement our current services portfolio nicely," said Murray Goodman, Intelemark's CEO. "The partnership with Grand Communications Networks expands our reach internationally, helping us serve current and prospective clients with their international lead generation and communication needs. The two companies will benefit greatly from this partnership."

"We are excited to partner with Intelemark and expand our services portfolio and international reach in the United States," said Carel Martin, Grand Communications Networks CEO. "After exploring several partner options, GCN was pleased to choose Intelemark with whom to partner. We feel that both companies are stronger as a result of the partnership."

#contactcenterworld, @intelemark, @grandecom

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Intelemark:
Company LogoIntelemark is an appointment setting and B2B lead generation company based in Scottsdale, Ariz. The company, founded in 1999, has more than 25 employees who provide voice and other marketing services to various companies.
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About Grande Communications:
Company LogoGrande Communications is a Texas-based broadband communications company that offers a full suite of Internet, TV and phone services for residential and business customers through its high-capacity, hybrid fiber-optic network.
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Today's Tip of the Day - Customer Satisfaction

Read today's tip or listen to it on podcast.

Published: Friday, December 18, 2020

Printer Friendly Version Printer friendly version

2021 Buyers Guide Payment Services

 
1.) 
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CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)
PH: 01442 458300
 

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