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News : Intelemedia Receives 2014 CRM Excellence Award
Plano, Texas, May 14, 2014 -- Intelemedia announces that TMC, a global, integrated media company, has named Leader's Choice Call Management as a recipient of a 2014 Excellence Award, presented by CUSTOMER magazine.
David Schreck, President and CEO of Intelemedia added, "I would like to recognize our team and partners for their commitments to our clients. It is this type of customer-centric culture which fosters products and services that help our customers deliver improved customer experience, while simultaneously improving their own business performance as well."
"The 15th Annual CRM Excellence Awards has recognized Intelemedia for being a true CRM partner to its customers and clients," said Rich Tehrani, TMC's CEO and Group Editor-in-Chief. "Intelemedia has demonstrated to the editors of CUSTOMER magazine that Leader's Choice improved the processes of their clients' businesses by streamlining and facilitating the flow of information."
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More Editorial From Intelemedia
Intelemedia offers a new breed of call center services by combining industry-leading technology with a platform uniting top performing agents from multiple call center companies. The end result is improved control, convenience, performance, customer experience and ROI. Operating since 1993, Intelemedia offers one contract, one invoice, one platform, elite reps—the best in vertical—industry leading sales and customer service applications. Differentiators include advanced call routing, analytical and comparative analysis, deeper transparency and insight, and centralized reporting. Working with more than 50 quality outsourcers, Intelemedia can provide complete end-to-end management of your program.
Published: Wednesday, June 11, 2014