News : IntelePeer Completes Acquisition of Advantone
San Mateo, CA, USA, Oct 1, 2015 -- IntelePeer Holdings Inc. acquired Advantone, Inc. which will operate alongside IntelePeer Holdings’ other subsidiary, IntelePeer Cloud Communications, LLC. By integrating IntelePeer’s cloud communication services with Advantone’s cloud contact center solutions.
"We are excited to bring Advantone’s cloud contact center solutions to our customers," said Frank Fawzi, President and CEO of IntelePeer. "By integrating with Advantone, we are now a one-stop shop for existing and new contact center and enterprise clients. Together, our companies will offer a level of visibility and control that just isn’t available in the market today."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Looking forward, combining the companies opens up the opportunity to innovate in exciting ways. The combined company will launch multi-channel communications services for enterprises and contact centers to integrate additional services like SMS, email, video and chat.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Choose Your Response Method Carefully
More Editorial From IntelePeer, Inc.
About IntelePeer, Inc.:
IntelePeer delivers a complete business communications solution including: complete Cloud Contact Center, full-service cloud calling directly integrated with Cisco Spark unified communications, Enterprise Voice Services and SIP Trunking, and Unified Communications (UC) Enablement for Carriers and Hosters.
Published: Monday, October 5, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud...