Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Intellicom Invests in Data Centre Operations
Ireland, August 6, 2014 -- Intellicom is to invest to expand its hosted telephony and voice termination services.
The deal with partner Continent 8 at its Tier IV-ready data centre at DataPlex in Dublin provides connectivity, co-location, power and cooling facilities for Intellicom’s hosted IP telephony and data services to complement its existing data centre tenancies at Telecity in Dublin and Cork Internet eXchange.
The triangulation of the Continent 8 data centre node to the existing nodes in Dublin and Cork provides Intellicom customers with resilient voice and data connectivity, ensuring continuity of service.
Strong business growth in cloud-based IP voice services, call centre software applications and growing demand for SIP Trunks and voice termination services for existing on-premise telephone systems and Microsoft Lync deployments are behind the investment.
Neil Wisdom, managing director, Intellicom, said: "We chose Continent 8 due to their existing international footprint, the high spec of their data centre facilities and the flexibility of their service offering. In Ireland, their exceptionally-efficient power rating, indirect free air cooling and presentation to over 20 national and international carriers on-site gives us the scope to continue to grow our international business in hosted voice and data services, at commercially competitive rates for our existing customers and new customers into the future.
"We’re also looking at additional nodes in London and one other European metro area and hope to make subsequent announcements within the next 12 months."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Finding A Workforce Management System
More Editorial From Jindal Intellicom Ltd.
About Jindal Intellicom Ltd.:
Intellicom is a specialist software development company and telecommunications service provider focusing on open standards-based IP telephony, advanced contact centre and unified communications solutions. It offers a full infrastructural and service solution including all associated voice and data network connectivity, third party systems integration, custom solutions development and on-site support. Its complementary services include highly competitive call rates, call routing and termination services and new number range allocations.
Published: Thursday, August 7, 2014