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News : Intelliverse Enhances Sales Automation Solution
Atlanta, Feb 18, 2014 -- Intelliverse, a global provider in cloud communications solutions, announces the new Click-to-Dial enhancement to its IntelliConnection Sales Automation solution. The one-click calling feature enables sales organizations to make calls directly from Salesforce.com, which integrates with IntelliConnection, and automatically captures, tracks and reports all calling activity within Salesforce.com.
IntelliConnection’s Click-to-Dial feature benefits any organization that makes outbound phone calls and needs to easily and efficiently capture all call activity data. The click-to-call feature eliminates the burdensome, multiple-step process of documenting each individual call made. This is also an ideal solution for senior sales associates who do not necessarily make a large number of calls from calling lists, but still need to log individual calls and leave notes, which can all easily be done as one, simple step.
"We developed this feature in response to an overwhelming demand from our existing customers," said Sean Gordon, CEO of Intelliverse. "Click-to-Dial extends IntelliConnection’s already proven capabilities that make it easier for sales associates to instantly connect, automatically track, and therefore maximize every opportunity. This competitive advantage helps transform good salespeople into great ones and ultimately helps improve the effectiveness of a company’s sales organization."
Posted by Veronica Silva Cusi, news correspondent
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More Editorial From Intelliverse
Intelliverse is a provider of hosted communications solutions for enterprises. The company provides a complete, hosted cloud-based platform that integrates IVR, ACD and IP telephony into one solution, enabling enterprises to interact with customers more efficiently. By automating routine tasks such as call routing through customized solutions and consolidated reporting, Intelliverse provides comprehensive customer insight resulting in better business decisions.
Published: Friday, February 21, 2014