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News : Interactive Intelligence and Mellon Technologies Form Strategic Partnership
Athens, Greece 14 January 2016 -- Mellon Technologies has been named an Interactive Intelligence Elite Partner. Interactive Intelligence, a global provider of customer engagement, communications and collaboration software and cloud services, grants Gold Partner status each year to resellers that meet the vendor’s requisite sales, technical and support certifications. Mellon Technologies and Interactive Intelligence have partnered to revolutionize contact centres across the Greek, Cypriot, Macedonian, Albanian, Bulgarian, Romanian, Serbian and Ukrainian markets by bringing technologically advanced infrastructure.
"We are excited about partnering up with Mellon Technologies, to be able to jointly bring advanced customer engagement solutions to these markets. Mellon’s experience and local expertise, together with Interactive Intelligence advanced technology, offers customer service organizations a complete and comprehensive solution," comments Harry Berg, Strategic Business Development Manager EMEA at Interactive Intelligence"
Posted by Laura Collins, Editorial Management
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About Mellon Group of Companies:
Mellon Group of Companies is among the largest IT organizations in the Central and SE Europe, Cyprus, Turkey and Egypt. Mellon’s offering consists of technology solutions, contact centre and business process outsourcing services that facilitate customer interactions and transactions. Our offering addresses the needs of organizations with strong consumer business to operate more efficiently and competitively, representing international leading companies such as Genesys-Interactive Intelligence, Altitude Software, Ingenico, Gemalto, Diebold, Fiserv, NemoQ, Experian, Robur, THALES e-security, Matica Systems, LG, NEC etc. Mellon has been benchmarked and awarded by top international organizations including Europe's 500 Entrepreneurs for Growth, Best Workplaces, European Business Awards and Contact Center World Awards.
About Interactive Intelligence:
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs. Backed by a 20-plus year history of industry firsts, 100-plus patent applications, and more than 6,000 global customer deployments, Interactive offers customers fast return on investment, along with robust reliability, scalability and security. It's also the only company recognized by the top global industry analyst firm as a leader in both the cloud and on-premises customer engagement markets. The company is headquartered in Indianapolis, Indiana and has more than 2,000 employees worldwide
Published: Friday, January 15, 2016