News : BT Creates New Apprenticeship Roles In Newcastle
Newcastle, UK, April 28, 2015 -- BT is expected to create 40 new apprenticeship roles in Newcastle this year as part of a major UK-wide recruitment drive.
Of the 40 positions, 30 will be customer service roles at the company's customer contact centre on Sandyford Lane in Gosforth. The remainder will be mainly engineering jobs in BT's local network business, Openreach.
The customer service apprentices will be part of a rapidly developing operation dealing with customer issues including enquiries about BT Sport, superfast fibre broadband and mobile communications.
"Such recruitment is a major vote of confidence in the quality of the North East workforce and the abilities and commitment of people in our region," said Farooq Hakim, BT’s North East regional director.
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Ross Smith, director of policy at North East Chamber of Commerce, said: "The news of 40 new BT apprenticeships is great for our region. Not only do apprenticeships equip people with skills for their future, they also benefit employers by bringing enthusiasm and a fresh perspective into a workplace.
The Newcastle jobs boost is part of a national BT announcement to create 1,000 new apprenticeships and graduate jobs in the UK. The new recruits will join the 49 already undergoing BT apprenticeships in the North East.
Posted by Veronica Silva Cusi, news correspondent
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